Available documents
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Are there any safety harness/seat belts provided for infants onboard?
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Can children below 12 years old travel alone?
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Can guest aged 16 to below 18 years old accompany a child under 12 years old?
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Can I bring my baby's pushchair/stroller/pram onboard?
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Can I take a child's car seat or additional postural support onboard the aircraft?
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Can I take infant formula/food in my cabin baggage?
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Can I travel with my infant on my lap?
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Can Young Passsengers Travel Alone who are between ages of 12 to under 16 years old?
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How do I add a child under 12 years of age, to an existing booking?
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I intend to fly together with my infant, what should I do?
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Is there a checked baggage allowance for infants?
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Is there a minimum time period before a newborn baby and his/her mother are allowed to travel?
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Limit of number of infants on board each flight
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Seat Restriction for Infants on domestic Japan flights
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What are the bassinet positions on your flight?
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What is the difference between the definition of an infant and a child?
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What is the weight limitation of an infant for bassinet use?
Top 5 FAQs
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If I do not wish to fly after purchasing a flight or if I could not show up for flight, what can I refund?
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After doing Self Check-in, what changes can I do to my booking, can I add meals and seat? When is the latest I can do this?
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Web Check-in Video
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Do you provide free check in baggage allowance?
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What is the procedure for the collection of baggage?
Latest News
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Zest (Z2) Bookings on www.airasia.com
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IMPROVEMENTS TO REFUND PROCESS
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CIMB Clicks Direct Debit Service Interruption - Monday 20th May 2013
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AirAsia cancels 4x weekly Kuala Lumpur - Da Nang route - Effective 10th June 2013
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WELCOMING “XAKURA BLOSSOM” INTO THE FAMILY - AirAsia X receives its 10th Airbus A330-300
