- Are peanuts/nuts used in the meals/snacks on board AirAsia and AirAsia X flights?
- Can I purchase meals, beverage, merchandise, duty free and entertainment onboard my flight? What are my choices?
- Does AirAsia serve complimentary meals on flights?
- What AirAsia merchandise can I buy?
- What if my pre-booked meal is not served?
- Why don't you provide any complimentary comfort kits?
Top 5 FAQs
- How do I contact AirAsia? (For Complex Questions, Complaints or Compliments?)
- Can I increase my baggage weight?
- If I do not wish to fly after purchasing a flight or if I could not show up for flight, what can I refund?
- What are the rules for hand carried baggage on board?
- Do you provide free check in baggage allowance?
- Hi-Flyer Fares - added benefits & flexibility when you travel!
- NEW Refund Process - Effective 9th August 2013
- Pick A Seat Revision Effective 12 September 2013
- NEW Direct Debit Processing Fee - Effective 7th August 2013
- Changes to prebooked checked baggage and sports equipment fee on Saturday 31 August 2013