Top 5 FAQs
- Do you provide free check in baggage allowance?
- What are the rules for hand carried baggage on board?
- How do I contact AirAsia? (For Complex Questions, Complaints or Compliments?)
- How do I get an upgrade to Business Class on AirAsia X flights? (Option Town info included!)
- Multi-city booking option for AirAsia X - effective 7th August 2014
- roKKi Wi-Fi Service - effective 20th August 2014
- Red Carpet Service for all flights departing from Kuala Lumpur (klia2) terminated from 10th July 2014
- Self check-in kiosks unavailability at Kuala Lumpur International Airport 2 (klia2) - effective 22nd June 2014
- Revision of AirAsia Insure Travel Protection rates and benefits from 12 September 2014