- Can I purchase duty free in KLIA if I land in klia2?
- I lost my handphone. Where do I go for help?
- I'm not satisfied with the amount that I was compensated with, what can I do?
- If I arrive at KLIA, can my bags be transported to klia2 for me?
- My baggage is delayed, missing or damaged, what should I do?
- What do I do if I need to report a missing or damaged bag after I have left the airport?
- What do I do if the contents of my bag is damaged?
- What is PIR and PNR?
- What is the procedure for the collection of baggage?
Top 5 FAQs
- If I do not wish to fly after purchasing a flight or if I could not show up for flight, what can I refund?
- How do I contact AirAsia? (For Complex Questions, Complaints or Compliments?)
- After doing Self Check-in, what changes can I do to my booking, can I add meals and seat? When is the latest I can do this?
- How do I Supersize my baggage?
- Can I change the name on my ticket?