If AirAsia makes changes to my flight, how will guests be informed?
Yes, we have a team that informs the affected guests via SMS, email, and phone call. Therefore, it is very important that you update your Contact Details in your member profile to ensure that we are able to advise you of a change. It is also good practice to check your itinerary on Manage My Booking and AskAirAsia for updates before you fly.
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