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Document What if I'm not happy with the quality of AA merchandise?

We advise all our guests to check all merchandise prior to purchase. On this basis, no claims will be entertained after you disembark. However, we do replace defective items on a case by case basis.

AirAsia megastore's FAQ: http://www.airasiamegastore.com/webapp/wcs/stores/servlet/FaqView?catalogId=10001&langId=-1&storeId=10001

Returns & Refunds: http://www.airasiamegastore.com/webapp/wcs/stores/servlet/ReturnPolicyView?catalogId=10001&langId=-1&storeId=10001
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Description:
Defected merchandise, refund of merchandise, spoiled goods, returns
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