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Document How do I receive my tickets?

The Travel Itinerary (which is sent to your email via online booking) is your ticket and contains your booking reference number and the details of your flight and any add-on's you have purchased. You can view, change or update your confirmed booking through Manage My Booking.

You will need to obtain a Boarding pass to be able to board the plane for your flight. You can obtain this pass when you check in, using any one of the following options:

1. Check in online at www.airasia.com
- highly recommended as it saves you time from having to line up at the airport!
- make sure you have your booking reference number ready
- when you check in online you can opt to print out your boarding pass immediately, or receive a barcode via SMS to print out your boarding pass yourself at the airport at the mobile scanner machines

2. Check in online via Manage My Booking
- you will need to login first as an AirAsia member, then click on 'My Flights' and select 'Self Check In'

3. Check in via mobile
- download our mobile app or go to our mobile site mobile.airasia.com

4. Self check in at the airport kiosks
- please have your booking reference number ready
- or you can scan the barcode on your Travel Itinerary

5. Line up and check in at the airport counters - you will incur a counter check in fee for domestic flights in Malaysia.
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