Template Details

Document How do I change flight dates and time?

You can make changes online by logging on to Manage My Booking or access it from your mobile via mobile.airasia.com, at all our Sales Office/Airport Sales Counter. A change fee is applicable.

You may change flights up to forty-eight (48) hours prior to the scheduled flight departure time, subject to the following conditions:

(a) if the new flight booked is in a lower fare class than that of the cancelled booked flight, the difference in fares will not be refunded to the guest 

(b) if the new flight booked is in a higher fare class than that of the cancelled booked flight, the difference in fares shall be paid by the guest before the cancellation or change can be made; 

(c) the change is not confirmed until it is reflected in your booking itinerary; 

(d) route change is not allowed (i.e. changing flight from KUL-STN to KUL-BALI).

(e) if you made a booking with AirAsiaGo including accommodation, you will not be able to change your booking yourself, you will need to contact AirAsiaGo.

For bookings with multiple guests, when you want to change flight date or time for one or a few guest/s and not the entire list in the booking, you would be required to write it in by clicking the links provided below.You may also view our schedule for applicable fee by clicking this link: www.airasia.com/my/en/our-fares/fees-and-charges.page?
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