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Document recently updated What if my seat is not available despite having a confirmed booking?

As with other airlines, there is a chance a seat may not be available for you on your flight even if your booking is confirmed. In the event of such unavailability of seats, we shall at our option, either:

(a) carry you at the earliest opportunity on another of our scheduled services on which space is available without additional charge and, where necessary, extend the validity of your booking; or
(b) should you choose to travel at another time, retain the value of your fare in a credit account for your future travel provided that you must re-book within three (3) months therefrom.
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Unavailability of Seat, overbooking, no seat, no seat available, cannot get a seat
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