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Document What should I do if I have forgotten my AirAsia member account password?

You can retrieve your password by clicking "Forgot Password?" on the member login page. Once you have submitted the requested information, your password will be delivered to you via the email address you provided. If you are unable to retrieve the email address used for AirAsia your membership account, you may tweet us at twitter.com/askairasia, or fill up our Feedback Form, providing your booking reference number for us to retrieve your email address
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