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Document Can I change the time or date for my flight?

You can make changes online by logging on to Manage My Booking or access it from your mobile via AirAsia Mobile App or mobile.airasia.com, at all our Sales Office/Airport Sales Counter and through our call centre. A change fee is applicable. The charges are provided here.

If you have already checked-in, you can ONLY process the change via Manage My Booking. 

You may change flights up to forty-eight (48) hours prior to the scheduled flight departure time, subject to the following conditions:

(a) if the new flight booked is in a lower fare class than that of the cancelled booked flight, the difference in fares will not be refunded to the guest

(b) if the new flight booked is in a higher fare class than that of the cancelled booked flight, the difference in fares shall be paid by the guest before the cancellation or change can be made

(c) the change is not confirmed until it is reflected in your booking itinerary

(d) route change is not allowed (i.e. changing flight from KUL-HKT to KUL-BKI).
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