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Document How do I contact AirAsia? (For Complex Questions, Complaints or Compliments?)

We try our best to answer your questions on AskAirAsia, but if you need more information, guests can reach us via:

1.  Live Chat – you must be a member of AirAsia to log in - http://www.airasia.com/my/en/live-chat.page

2.  Send a message through our eform - click on the icon below - for requests to our customer care team, complaints or even compliments

3.  Tweet us at our Twitter account http://twitter.com/AskAirAsia for a quick reply on simple enquiries - click on the icon below

4.  For a list of our call center numbers to call see this link: 
http://www.airasia.com/ot/en/contact-us/call-centre.page

5. For face to face service:

- check out the closest airport sales counter near you: 
http://www.airasia.com/ot/en/contact-us/sales-office.page

- see if there is an AirAsia Travel & Service Center near you: 
http://www.airasia.com/ot/en/contact-us/airasia-travel-and-service-centres.page

 

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