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Document What if my pre-booked meal is not served?

If your pre-booked meal is not served due to our oversight, the sum paid for the the pre-book meal will be refunded to you. However, no refund will be given if it was an oversight on your part.

Please note your boarding pass will record the meal you have pre-booked. You will be served your pre-booked meal when you show your boarding pass to our crew when requested to do so.
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no pre-book meal, meal not served, claim back pre-book meal, refund of pre-book meal
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