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Document My attempt to book online trigger an error message. What are the possible reasons?

To ensure you have a pleasant online experience and to avoid meeting a web error message, please:

a) ensure accurate entry of all fields to attain successful online booking

b) include accurate use of punctuation marks, special characters, spacing, (limited) total number of characters and/or other requirements within the booking process:
i) entries are not case sensitive
ii) surname fields can not contain punctuation marks and/or special characters but may contain spacing
iii) email fields cannot contain spacing, but may contain punctuation marks and/or special characters that include -, _, @ and others
网络错误, 错误, 事件号码

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