Template Details

Document On-Time Guarantee benefit in AirAsia Travel Protection

Travel Insurance by AirAsia offers an On-Time Guarantee (OTG) benefit in its plan.

How am I entitled for an OTG benefit?
If you have purchased Travel Insurance by AirAsia and when your scheduled flight is delayed by more than 2 hours solely caused by AirAsia.

How do I claim for an OTG benefit?
  1. Kindly visit tuneprotect.com/airasia, select your departure country, and navigate it to the claims section.
    Download the claim form, complete the details and attach all relevant documents and send it to the relevant local address.
Where can I purchase Travel Insurance by AirAsia which includes the OTG benefit?
  1. While you book online at www.airasia.com
  2. Via Manage My Booking and Web Check-In
  3. AirAsia Mobile Application
  4. Offline at our Sales Counters
For more information, kindly visit tuneprotect.com/airasia, select your departure country and navigate it to the info centre section.
AirAsia Travel Protection Plan Type Price per policy
One-Way Cover Domestic RM7.50
One-Way Cover Regional RM9.50
One-Way Cover International RM15.00
Return Cover Domestic RM18.00
Return Cover Regional RM21.00
Return Cover International (1-10 Days) RM29.00
Return Cover International (11-30 Days) RM49.00

*Please note that as at May 2012 AirAsia Travel Protection domestic plans do not apply to domestic flights in Japan

For more information you can refere to the following links:

on time guarantee,how do i claim airasia insure,how much compensation,OTG,where to buy travel insurance,how much is travel insurance,e gift voucher for flight delay, on-time guarantee, flight delay, compensation

Can't find what you're searching for?

If this does not answer your question please search again or contact us via Contact Us

Did this answer help you?