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Document Where do I write/lodge a feedback/complaint?

You may write/lodge a feedback/complaint by simply clicking on any of the 3 icons that appear at the bottom of AskAirAsia page that looks like this;

complaint, complain, feedback, feedback, report, raise, take up,compliment, bad, service, rude, unfriendly, good, helpful, idea, contact, issues, enquiry, airasia,not happy, unhappy, not reachable, cannot be contacted, 

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