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Document What is Processing Fee?

To ensure that our guests are provided a comfortable and safe booking environment AirAsia has invested substantially to expand, implement and maintain our online payment systems and especially, to upgrade, enhance and improve the security features for online credit, debit and charge cards payments. The Processing Fee is to subsidize the costs of the payment systems.

A Processing Fee is charged when payment is made through credit, debit or charge cards. The fee is charged per guest per way and only applies to the initial payment for new booking or flight change via Manage My Booking. The fee is non-refundable.

To view the fees please click on this link
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