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Document Why do I have to walk so far at KL LCCT airport?

We do acknowledge that guests have to walk for a certain distance to reach their aircraft for departure. This is due to the fact that KL LCCT airport was never intended to cater to passengers as it was initially designed to be a cargo terminal.

We offer Special Assistance services to provide wheelchair and dedicated staff to help our passengers with reduced mobility, visua or hearing. If you require Special Assistance when you are arriving at or departing from LCCT please fill up this form http://www.airasia.com/my/en/e-form.page. Our team will be in touch with you before your flight. Please see this article for more information and guidance: http://airasia.com/ask/template.do?id=690&name=Prebook+special+needs+assistance+(wheelchair+service)+online. You will need to arrive at least 2 hour prior to departure and approach the counter near McDonald’s.
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