Can I bring my own oxygen device or other medical equipment onboard?
Portable medical electronic devices can be used during all phases of flight provided that it does not interfere with the aircraft electrical, navigational, communication equipment or poses any safety hazard to the aircraft and the cabin occupants.
1) Oxygen cylinders/bottles
2) Wet/spillable batteries
3) More than 8 grams of Lithium
4) More than 160 Watts hours per lithium ion battery
• Portable Oxygen Concentrator (POC) - FAA approved only.
POC is a portable device used to provide oxygen at a higher concentration than the levels of ambient air. It works by filtering nitrogen from the air and delivering oxygen in concentrated form.
• Continuous Positive Airway Pressure (CPAP)
CPAP is the use of continuous positive pressure to maintain a continuous level of positive airway pressure to keep an airway open. CPAP is the most effective treatment for obstructive sleep apnea, in which the mild pressure from CPAP prevents the airway from collapsing or becoming blocked.
Nebulizers use oxygen, compressed air or ultrasonic power to break up medical solutions and suspensions into small aerosol droplets that can be directly inhaled from the mouthpiece of the device.
• Other portable devices. Please note that portable dialysis machines will not be permitted to be used on board
If the portable medical electronic device is used on board, it is the passenger’s responsibility to ensure that there is sufficient battery power for the duration of the flight and any possible unanticipated delays as these items and batteries cannot be charged on board.
Devices that operate from a power supply can only be used on board AirAsia X Premium cabin during cruise.
A maximum of 2 individually protected spare batteries (dry or gel cell) per person may be carried as cabin baggage only. Spare batteries are NOT allowed in check baggage. Spare batteries must be individually protected so as to prevent short circuits (by placement in original retail packaging or by otherwise insulating terminals, e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch).
If used onboard, the portable medical electronic device will be allowed as an additional piece provided it weighs within 7kg.
When the passenger advises that the portable medical electronic device will be used on board during the flight, the Release and Indemnity form under Appendix 1 must be completed.
In accordance with Safety Regulations, passenger’s using portable medicalelectronic devices:
• Shall not occupy any emergency exit row seats
• Passengers using a device with mask tubing (if any), must be seated at the window seat, so that it does not create tripping hazard nor restrict other passengers’ access.
• The portable medical electronic device must be stowed completely underneath the seat in front of the user so that any visual or aural warning indication on the unit is easily identified.
As security screening at airports is outside our control, guests should at all times carry a Doctor's letter confirming your need to carry such item/devices on board the aircraft.
If you need to bring other medical equipment or devices on board, please contact us at least 48 hours prior to departure via the following channels:
1. Calling our call centres
2. Dropping us a tweet on Twitter
3. Chatting to us on Live Chat
4. Submitting your question via Online Feedback Form
5. Walk in to our Travel Service Centers
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