Can I bring my own oxygen device or other medical equipment onboard?
In general, the following devices, but are not limited to may be used during flight provided that it does not interfere with the aircraft navigational equipment or poses any safety hazard to the aircraft and the cabin occupants:
1)Portable Dialysis Machine (PDM)
2)Continuous positive airway pressure (CPAP)
3)Transcutaneous Electrical Nerve Stimulator Machine (TENS)
4)Any other portable medical items/devices
3)More than 8 grams of Lithium
If the medical items/devices is within our cabin baggage dimensions, then it can be carried onboard and does form part of the cabin baggage allowance.
1)The medical items/devices is battery operated, the batteries are required to be non-spillable and the outer packaging must be marked "NON-SPILLABLE" or "NON-SPILLABLE BATTERY".
2)If a battery is not labeled non-spillable, crew/ground members will treat the battery as a spillable battery and will be unable to accept the medical items/devices for carriage.
3)Devices that operate from a power supply can only be used onboard AirAsia X Premium cabin.
As security screening at airports is outside our control, guests should at all times carry a Doctor's letter confirming your need to carry such item/devices on board the aircraft.
If you need to bring other medical equipment or devices on board, please contact us at least 48 hours prior to departure via the following channels:
1. Calling our call centres
2. Dropping us a tweet on Twitter
3. Chatting to us on Live Chat
4. Submitting your question via Online Feedback Form
5. Walk in to our Travel Service Centers
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