Can I bring my own oxygen device or other medical equipment onboard?
In general, the following devices, but are not limited to may be used during flight provided that it does not interfere with the aircraft navigational equipment or poses any safety hazard to the aircraft and the cabin occupants:
1)Portable Dialysis Machine (PDM)
2)Continuous positive airway pressure (CPAP)
3)Transcutaneous Electrical Nerve Stimulator Machine (TENS)
4)Any other portable medical items/devices
The use of the devices mentioned above is strictly prohibited and not accepted for travel when contains:
3)More than 8 grams of Lithium
If the medical items/devices is within our cabin baggage dimensions, then it can be carried onboard and does form part of the cabin baggage allowance.
*Guests who are using AirAsia Japan(JW flights) are permitted to bring Oxygen cylinders/bottles onboard for medical use.
Acceptable Conditions of Oxygen Cylinders:
- Guest's own oxygen cylinder (AirAsia Japan does not provide oxygen cylinder other than those aboard for medical emergencies
- Small gaseous oxygen (not liquified gas) for medical purposes only. Oxygen packs for sports use are not allowed as checked baggage or cabin baggage
- Size: 70cm height and 10cm diameter, as it is stored underneath a seat
- The cylinder must meet the specification shown under Requirements for an oxygen (air) cylinder (please see blow)
- Each cylinder must not exceed 5kg gross weight
- If guest requires the use of their own oxygen cylinder during the flight, they are required to complete a medical certificate and provide a certificate declaring the specification of oxygen cylinder. This must be submitted more than 3 days before the departure date.
- Only oxygen (air) cylinders for medical use are permitted for carriage as cabin baggage on an aircraft.
- The oxygen or air must be charged in a small high pressure cylinder. Types A and B shown below have a time limitation as well as requirement for a recurrence performance test of the cyclinders.
*Personal medical oxygen devices that utilize liquid oxygen as a primary or secondary source of oxygen are prohibited on the person, in either checked baggage or cabin baggage.
Electronic medical items/devices are acceptable provided:
1)The medical items/devices is battery operated, the batteries are required to be non-spillable and the outer packaging must be marked "NON-SPILLABLE" or "NON-SPILLABLE BATTERY".
2)If a battery is not labeled non-spillable, crew/ground members will treat the battery as a spillable battery and will be unable to accept the medical items/devices for carriage.
3)Devices that operate from a power supply can only be used onboard AirAsia X Premium cabin.
As security screening at airports is outside our control, guests should at all times carry a Doctor's letter confirming your need to carry such item/devices on board the aircraft.
If you need to bring other medical equipment or devices on board, please contact us at least 48 hours prior to departure via the following channels:
1. Calling our call centres
2. Dropping us a tweet on Twitter
3. Chatting to us on Live Chat
4. Submitting your question via Online Feedback Form
5. Walk in to our Travel Service Centers
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