AirAsia will be withdrawing daily flights from Kuala Lumpur to Colombo, Sri Lanka effective 26 February 2013 as part of the commercial realignment of the airline.
Affected guests will be offered the following options:
- Move their flights to an earlier date to or from Kuala Lumpur or Colombo without any extra charges and subject to availability.
- Be offered a credit shell for the value that they paid with a validity of 3 months
- Full refund
Guests can also get in touch with AirAsia’s Customer Care Team via social media by simply tweeting to twitter.com/AskAirAsia for further enquiries about this route suspension.