Counter check-in

Counter check-in is available for all AirAsia flights. Just go to the airport with your travel documents, check in at our counters and obtain your boarding pass.


Availability


  AirAsia domestic flights AirAsia international flights AirAsia X flights
Counter opens

2 hours prior to departure

3 hours prior to departure

Counter closes

45 minutes prior to departure

1 hour prior to departure



Checking in at LCCT KL*

If you are departing from LCCT KL*, you are required to perform self check-in prior to your flight. If you are not eligible for self check-in, you can head to our service counters for check-in assistance.


  AirAsia domestic flights AirAsia international flights AirAsia X flights
Counter opens

2 hours prior to departure

3 hours prior to departure

Counter closes

1 hour prior to departure


* LCCT KL is the low-cost carrier terminal for AirAsia's operations, also known as Kuala Lumpur International Airport 2 (KUL).

Counter check-in fee

A service fee will be charged to guests who perform counter check-in for Malaysia domestic flights. So, avoid the counter charges & self check-in for free.



Check-in deadlines may vary at different airports. As queues at security checks may be long, you are advised to check in early and proceed immediately to the departure gate.