Self check-in

Avoid the queues at the check-in counters with self check-in! You can check in via web, mobile or kiosk for greater convenience and flexibility.

Guests departing from LCCT are required to perform self check-in. If you are not eligible for self check-in, please proceed to the service counters.


  Web check-in Mobile check-in Kiosk check-in
Self check-in times

AirAsia - 14 days up to 1 hour before scheduled time of departure

AirAsia X - 14 days up to 4 hours before scheduled time of departure

14 days up to 1 hour before scheduled time of departure

 

Restrictions

The following guests are not eligible to perform self check-in. Please proceed to our service counter at the airport to check in.

Pregnant guests
Guest(s) travelling with infant(s)
Guest(s) below 16 years of age and travelling alone
Guest(s) with reduced mobility and/or requires special assistance
Guest(s) with medical condition/illness

After checking in

Once you’re all checked in, you can proceed to print your bag tags from the comfort of your own home or at our check-in kiosks at the airport! Learn more about Self Bag Tag.

For guests travelling from Singapore, you can now use Go-To-Gate to head straight to the gate. If you are eligible for this service, you can skip the long queues at Changi Airport and have more time to shop and dine before you fly!

For guests travelling to Australia and New Zealand, your printed self check-in boarding pass is NOT a valid boarding pass. The notification ‘THIS IS NOT A BOARDING PASS’ will be printed on it. You will need to proceed to the document check/baggage drop counters, after which a valid boarding pass will be issued.

Forgot something?

For a wholesome journey with us, you can pick add-ons such as baggage, meals, seats, and insurance via Manage My Booking even after you have performed self check-in.