How do I mobile check-in?
Step 1: Check-in
Type in www.airasia.com on your mobile phone's web browser; enter your departure city and booking number. Follow the steps shown and wait for an SMS that will be sent to your mobile number to confirm your check-in.
Android and iPhone users can download AirAsia's Mobile application to make check-in easier on the go.
Step 2: At the airport
a) Scan and print boarding pass
Please proceed to our 2D barcode scanners or Self Check-In kiosks at the airport. Scan the 2D barcode that is sent to you via sms. Your boarding pass will be printed at the kiosk.
2D barcode scanners that can be found in Malaysia, Indonesia, Singapore, Thailand (Bangkok, Chiang Mai & Phuket) and Philippines (Clark) airport.
b) Document verification / Baggage drop
Drop your checked baggage (if any) at the baggage drop/document check counter and ensure that your documents are verified before proceeding to the security check point. Please ensure that you follow our regulation for checked and cabin baggage.
Do remember to bring these documents along:
- Self printed boarding pass
- Visa (if any)
AirAsia domestic flights
AirAsia international flights
AirAsia X D7 flights