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Contacting AirAsia

AirAsia Contact

Frequently Asked Questions (FAQs)
AskAirAsia Click here for enquiries or feedback.
Call centre
Malaysia 600 85 8888 (AirAsia X Premium Line )
Operating Hours: 9am - 6pm (GMT+8)
Monday to Sunday

Available from Malaysian telco – Telekom, Celcom, Maxis & DiGi
Charge: RM 1.95 per minute

This service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon to AskAirAsia.com for answers.
Singapore +65 6307 7688 (AirAsia X Premium Line )
Operating Hours : 9am - 6pm (GMT+8)
Monday to Sunday

This service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon to AskAirAsia.com for answers.
Indonesia +62 21 2927 0999
Operating Hours : 6am - 10pm (GMT+7)
Monday to Sunday
Thailand +66 2 515 9999
Operating Hours : 8am - 9pm (GMT+7)
Philippines +632 588 9999
Operating Hours : 8am - 9pm (GMT+8)
Monday to Sunday
China +86 20 2281 7666
Operating Hours : 8am - 9pm (GMT+8)
Monday to Sunday
Taiwan 008 0185 3031 (toll free)
Operating Hours : 8am - 9pm (GMT+8)
Monday to Sunday
Macau 080 0912
Operating Hours : 8am - 9pm (GMT+8)
Monday to Sunday
Hong Kong +852 3112 3222
Operating Hours : 8am - 9pm (GMT+8)
Monday to Sunday
United Kingdom 0845 605 3333
Operating Hours : 24 Hours
Australia 1300 760 330
Operating Hours : 24 Hours
India 1860 500 8000
+91 44 4294 8300 (Calling from Mumbai & New Delhi)
Operating Hours : 8am - 9pm (GMT+5:30)
South Korea 00798 1420 69940
Operating Hours : 8am – 5pm (GMT +9)
Monday to Friday
France +33(0)1 7048 0722
Operating Hours : 24 hours
Japan 0120 963 516
Operating Hours : 8am – 5pm (GMT+9)
Monday to Friday
New Zealand 0800 45 25 66
Operating Hours: 24 Hours

 

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