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Red Carpet

Get your VIP treatment with our Red Carpet service and enjoy a speedier travelling process all the way from check-in to landing.

Our Red Carpet privileges include a dedicated check-in area, priority baggage tagging and loading, access to the lounge, fast-track immigration and security clearance as well as priority baggage delivery upon arrival.

Red Carpet service is available for all AK, FD and QZ flights departing from selected destinations.

 
Privileges
Select your departing airport: 
Depart from Bali
Dedicated counter check-in
(FREE check-in service)
International (Counter 4)

Domestic (Counter 7)
Access to the lounge
(Maximum 2 hours)
Fast departure immigration
Fast departure security clearance
Buggy service
(Subject to aircraft parking bay distance)
Priority boarding
Priority check-in baggage and tagging
Priority arrival baggage handling
(Be the FIRST to collect your baggage upon arrival)


Service Charges
 
Depart from Bali
Walk-in domestic
(up to 1 hour before flight)

Rp 230.000
Pre-book domestic
(up to 4 hours before flight)
Rp 180.000
Walk-in international
(up to 1 hour before flight)

Rp 381.000
Pre-book international
(up to 4 hours before flight)
Rp 305.000

Got questions about Red Carpet? Just AskAirAsia.


Terms & conditions


Charges/Fees
  1. When you purchase the Red Carpet service with your flights, whether it’s for new or recent bookings you will be charged accordingly.
  2. Please refer to table above for Red Carpet service charges.
  3. Children who are 24 months old and above are required to pay the full price.
Refund

The Red Carpet service fee is non-refundable if you missed your flight. However, if the flight is cancelled and you decide to take the refund option, then you will be entitled to a full refund. If you missed your original flight and take the next flight, then the Red Carpet fee paid shall be transferred to your next flight accordingly.

Flights
  1. Red Carpet service is non-transferable, non-re-routable and non-refundable
  2. If your flight is cancelled or terminated, then you have the option of getting a full refund of the Red Carpet service or transfer the service to your next available flight.
Availability
  1. Red Carpet service is available for all AK, FD and QZ flights departing from Kuching, Kota Kinabalu, Penang, Singapore, Bali, Jakarta and Medan - Kualanamu.
  2. Limited to 10 Red Carpet guests per flight.
Pre-book Red Carpet

The Red Carpet service is found in “Manage My Booking”, available up to 4 hours STD (Scheduled Time of Departure).

Lounge Service

Availability of food and/or beverages at lounge may vary at airports.