Sales Office

+ Bangladesh

Bangladesh

Erectors House (5TH Floor)
18 Kemal Ataturk Avenue
Banani C/A, Dhaka-1213

+ Brunei

Brunei

Office No. 3, Departure Hall
Brunei International Airport,
Bandar Seri Begawan BS2513, Brunei Darussalam

+ Cambodia

Phnom Penh

Group Desk office
#35-37, St 214, 2nd Floor. CBM Building (T&C Coffee)
Phnom Penh, Cambodia
Tel: +855 23 6329979
Operational Hours : (GMT +7) 
Monday to Friday : From 9:00 am to 6:00 pm
Saturday,Sunday & Public Holidays(Closed)

+ China

Hangzhou

Room 404 A, Departure Level
Hangzhou Xiaoshan International Airport
Xiaoshan District


Chengdu

318, International Departure
Chengdu Shuangliu International Airport
Sichuan Province , Chengdu, 610202

+ India

Bangalore

  • Airport Sales Counter No-16,
    Bengaluru International Airport
    Devanhalli, Bengaluru 560300

  • #54, 1st Floor, MONARCH PLAZA, Brigade Road, 
    Bengaluru - 560 001
    Tel: 080-2558 8000 

Chennai

123/124, Ispahani Centre, Nungambakkam High Road
Nungambakkam, Chennai 600 034 Tamil Nadu
Tel: +91-044-33008000
Fax: +91 44 45040440


Kochi

  • Cochin International Airport, International Terminal
    P.O. 683 111, Kerala State, India

  • 3rd Floor, Pulinadu Building,
    Altantis, M.G.Road, Kochi 682015
    Tel: + 0484 2359600

Tiruchirappalli

  • New Terminal Building,
    Tiruchirappalli International Airport,
    Tiruchirappalli 620007

  • Operated by AirAsia's Authorized General Sales Agent
    Track India Private Limited
    18/3-5, The Ivory Plaza, Royal Road, Cantonment, Trichy 620 001.
    Tel: + 91 431 4540393/394/396

  • 18/3-5, Ivory Plaza, Royal Road,
    Cantonement, Trichy 620001
    Tel: + 041 4540393/4/6

Trivandrum

Tc 15/1945, Kamala Towers,
Vazuthacaud, Trivandrum 695014
Tel: +0471 – 2339249 -50

+ Indonesia

Bali

  • Ngurah Rai International Airport International/Domestic Departure Terminal
    Jl. Raya Denpasar 80361, Bali, Indonesia.

  • Sun Boutique Hotel
    JL.Sunset Road No.23, Kuta - Bali
    Operational Hour : 08:00am - 08:00pm (everyday)

Banda Aceh

Sultan Iskandar Muda International Airport,
Jl Banda Aceh Blang Bintang, Kode Pos 23372,
Nangroe Aceh Daroesalam.


Bandung

  • Ruangan Nomor 34, Husein Sastranegara Airport,
    Jalan Pajajaran No 156
    Bandung, Jawa Barat.

  • Grand Serela Hotel, Jl. L.L.R.E. Martadinata (Jl. Riau)
    No. 56 Bandung, Jawa barat 40271, Indonesia
    Operational Hour : 08:00am - 09:00pm (everyday)

Balikpapan

Departure Terminal, Sepinggan International Airport
Jl. Marsma R. Iswahyudi
Sepinggan, Balikpapan.


Jakarta

  • Jl. Bandara Soekarna Hatta, Cengkareng, Jakarta 19110
    Terminal 3 Soekarno Hatta Airport, Jakarta.

  • Jl. Boulevard Raya, Blok LA 4, No. 10 Kelapa Gading, 14200 Jakarta Utara
    Operational Hour : 08:00am - 09:00pm (everyday)

  • Komplek Rukan Darmawangsa Jl. Darmawangsa VI No. 43, Jakarta Selatan 12160, Indonesia
    Operational Hour : 08:00am - 09:00pm (everyday)

  • Sarinah Plaza Jl. M.H Thamrim No. 11 LG Jakarta Pusat
    Operational Hour : 09:00am - 09:00pm (everyday)

  • Jl. Marsekal, Suryadharma (M1) No. 1
    Kelurahan Selapajang Jaya, Kecamatan Neglasari, Kota Tangerang
    Propinsi Banten 15127
    Operational Hour : 09:00am - 09:00pm (Monday - Friday)

Lombok

JLobby Departure Area
Lombok International Airport ( LOP ) Praya,
Lombok, Nusa Tenggara Barat.


Medan

  • Arrival Terminal, Kualanamu International Airport,
    Deli Serdang, Sumatera Utara

  • Garuda Plaza Hotel Lobby Level, Jl. Sisingamanga Raja No.18
    Medan, Sumatera Utara 20213, Indonesia
    Operational Hour : 08:00am- 09:00pm (everyday)

  • Sales Counter Railink Station Medan
    JL. Stasiun No.1
    ZONA A No. Ruangan A-7 Lantai 2
    City Railway Station (CRS) Medan 20111
    Operational Hour : 08:00am- 09:00pm (everyday)

Padang

Minangkabau International Airport
Jl. Adinegoro, Padang, Sumatera Barat.


Palembang

Sultan Mahmud Badaruddin II International Airport
Jl. Tanjung Api-api No. 1 Palembang 30155


Pekanbaru

Sales Office AirAsia No.20G,
Sultan Syarif Kasim II International Airport
28284 Pekanbaru


Semarang

Ahmad Yani International Airport
Jl. Puad A. Yani Semarang, Jawa Tengah


Solo

Adisumarmo International Airport,
Surakarta 57108


Surabaya

  • Lobby International Terminal, Juanda International Airport
    Jalan Raya Juanda
    Surabaya, Jawa Timur

  • Plaza East UG floor unit 48 Tunjungan Plaza 1
    ( In front of entry point TP1 ) 
    Operational Hours 09.00 AM - 10.00 PM

Yogyakarta

  • Adisutjipto International Airport
    Yogyakarta 55282, Jl. Solo KM 9
    Yogyakarta, Jawa Tengah

  • JL. HOS Cokroaminoto No. 119 C
    Kelurahan Tegal Rejo, KecamatanTegal Rejo
    Operational Hour : 08:00am- 09:00pm (everyday)

+ Macau

Macau

Office 20, Mezzanine Level, Passenger Terminal,
Macau International Airport
Taipa, Macau.

+ Malaysia

Alor Setar

AirAsia Sales Centre
Level 1, Lapangan Terbang Sultan Abdul Halim 
06550 Kepala Batas
Alor Star, Kedah


Bintulu

AirAsia Sales Centre
GL-02-G, Jalan Bintulu
Lapangan Terbang Bintulu
97000 Bintulu, Sarawak

 
Operating hours : 6am - 6:30pm (GMT+8)

 


Johor Bahru

Lot 57, Aeromall Airport                                         
Senai International Airport
81250 Senai, Johor


Kuching

Lot L1L C15, Ground Floor, Arrival Level,
Kuching International Airport,
Kuching, Sarawak
Operating hours : 4:30am – 10:30pm (GMT+8)


Kuala Terengganu

Level 1, Terminal Building
Lapangan Terbang Sultan Mahmud      
21300 Kuala Terengganu
Terengganu


Kota Kinabalu

Level 2 (Domestic Departure Hall Entrance), Terminal 1 
Kota Kinabalu International Airport
Jalan Petagas Kota Kinabalu
88100 Kota Kinabalu, Sabah

 
Sabah, Malaysia

 


Langkawi

Langkawi International Airport
07100 Padang Mat Sirat
Langkawi, Kedah


Miri

Lot GL08 Ground Floor
Public Concourse
98000 Miri Airport, Sarawak

 
Operating hours : 7:30am - 8:30pm (GMT+8)

 


Penang

Lot 8, Departure Concourse
Penang International Airport 
11900 Bayan Lepas, Pulau Pinang


Sandakan

Level, Lot 2
Sandakan Airport
90000 Sandakan, Sabah


Sibu

Lot GFL01, Common Departure Area
Level 1 Landslide, Sibu Airport
96007 Sibu, Sarawak

 
Operating hours : 7:00am - 8:00pm (GMT+8)

 


Tawau

FL 4, 1st Floor, Tawau Airport Building
Jalan Apas-Balun
91100 Tawau, Sabah


Senai

GL 13 Sultan Ismail Airport
81250 Johor Bahru, Johor.

+ Myanmar

Yangon

Group Desk office
#1007, Sedona Hotel
Yangon, Myanmar
Tel: +95-9-3165 6611/ 3165 6622
Operational Hours : (GMT +6.30) 
Monday to Friday : From 9:00 am to 5:30 pm
Saturday,Sunday & Public Holidays (Closed)

+ Nepal

Kathmandu

Operated by AirAsia's Authorized General Sales Agent
Incentive Tours & Travels Pvt. Ltd.
IGC Business Lounge - Metro Park - 3rd Floor, Lazimpat-2,
North Gate Royal Palace
Kathmandu. Nepal

Tel: +97714414739, + 9774005043, +97714005044
Fax: + 0097714421892
Email: salesairasiaktm@igc.com.np

Airport Office: + 97714486737

+ Philippines

Cagayan De Oro

Laguindingan International Airport 
Brgy Moog, Laguindingan
Misamis Oriental
Operating hours: 8:00 am - 5:00 pm (Monday - Sunday)


Manila

Naia Terminal 4
Domestic Road, Pasay City
Operating hours: 4:00 am - 11:00 pm (Monday - Sunday)


Cebu

West Wing Domestic Area
Mactan Cebu International Airport,
Mactan Cebu Int’l Airport, Pusok
Lapu Lapu City, Cebu
Operating hours: 5:00am - 9:00pm (Monday - Sunday)


Davao

Francisco Bangoy International Airport
Buhangin, Davao City
Operating hours: 10:00am - 6:00pm (Monday - Sunday)

Puerto Princesa

Bgy Bancao-Bancao
Airport Compound
Puerto Princesa City
Operating hours:
7:00am - 6:00pm (Monday - Friday)
8:00am - 4:30pm (Saturday - Sunday)

Tagbilaran

Airport Building, 2nd Floor
Airport Road
Tagbilaran City, Bohol
Operating hours: 8:00 am - 12:00 pm
1:00 pm - 5:00 pm


Tacloban

DZR Airport
San Jose Tacloban City

+ Saudi Arabia

Jeddah

  • Operated by AirAsia's Authorized General Sales Agent
    Al-Faris Int'l Travel & Tourism,
    Al-Hussein Building, Baterji St. , Jeddah, Saudi Arabia.
    Tel: +966 2 2565111
  • Al-Faris Int'l Travel & Tourism,
    Al-Hozaifi Centre, Sari St., Jeddah, Saudi Arabia
    Tel: +966 2 6976633

+ Singapore

Singapore

Row No:13, Departure Level 2,
Singapore Changi Airport Terminal 1, Singapore

+ Sri Lanka

Colombo

Operated by AirAsia's Authorized General Sales Agent
Setmil Aviation (Pvt) Ltd
256, Srimath Ramanathan Mawatha,
colombo 15. Sri Lanka
Tel: +94 11 2485800
Email: setmilaviation@setmil.com.lk / airasia@setmil.com.lk
Emergency Contact: +94 77 2366382, +94 77 3116682

+ Vietnam

Hanoi

NoiBai Airport, Terminal 1,
International Departure Hall, 3rd Floor ,
Hanoi, Vietnam

Ho Chi Minh City

Group Desk office
room 601A , Centre Point 6th Fl, 106 Nguyen Van Troi, Ward 9
Phu Nhuan Dist, Ho Chi Minh City, Vietnam
Tel: +84 8 73050082
Operational Hours : (GMT +7) 
Monday to Friday : From 9:00 am to 6:00 pm
Saturday,Sunday & Public Holidays (Closed)

+ Thailand

Bangkok

  • Suvarnabhumi International Airport, 6th Floor
    Room No.TW6-037, No.999, Moo 1,
    Bangplee, Samutprakarn 10540

  • Don Mueang International Airport
    Room No. 3307, 3rd Floor, Terminal 1.
    222 Vibhavadi Rangsit Rd., Airport Sub District,
    Don Mueang District, Bangkok 10210

Chiang Mai

Chiang Mai International Airport
Room No. 60, 1st Floor, TambonSuthep,
Muang District, Chiang Mai 50200


Chiang Rai

Chiang Rai International Airport
Room No. 2305/2 404, Moo 10, Robwiang Sub District,
Muang District, Chiang Rai 57100


Hat Yai

Hat Yai International Airport
Room No. 125, Moo 3, Klongla Sub District,
Klong Hoi Khong District, Songkla 90115


Krabi

Krabi International Airport
Room No. 133, Moo 5, Petchakasem Rd., Nuaklong Sub District,
Nuaklong District, Krabi 81130


Nakhon Phanom

Nakhon Phanom Airport
Level 1 40 M.6 ,Nittayo Road,Photak District,
Nakhon Phanom 48000


Nakorn Si Thammarat

Nakorn Si Thammarat Airport
Muang District, Nakorn Si Thammarat


Narathiwat

Narathiwat Airport
Room No. 330, Moo 5 , KhokKian Sub District,
Muang District, Narathiwat 96000


Phuket

Phuket International Airport
Room No. 312, 3rd Floor, Mai Khaow Sub District,
Thalang District, Phuket 83110


SuratThani

SuratThani International Airport
Room No. 73, Moo 3, HuaToey Sub District,
Phunpin District, SuratThani 84130


Trang

Trang Airport
House No.170, Village No.12, Trang-Paliean Road,
Koklor sub-district, Mueang Trang district, Trang, 92000


UbonRatchathani

UbonRatchathani International Airport
Room No. 297, ThepYothee Rd.,
Muang District, UbonRatchathani 34000


UdonThani

UdonThani International Airport
Room No. 224, Moo 1, MakKaeng Sub District,
Muang District, UdonThani 41000