"Connecting Time" means a time between the arrival of one flight to the departure of another flight for FLY-THRU flights which shall not be less than ninety (90) minutes and not more than six (6) hours apart. We reserve the right to revise the Connecting Time without prior advise due to airport restrictions imposed upon us by the airport operator and/or operational requirements.
"FLY-THRU" means flight transfer services for flights purchased under a single Itinerary wherein the arrival of the first flight and the departure of the subsequent flight is within the Connecting Time.
Baggage
We will take all reasonable measures necessary to avoid delay in carrying you and your baggage.
Excess baggage and/or any other relevant fees payable must be paid for both sectors at the point of origin.
Flight irregularities
If a delay or cancellation/reschedule of our flight causes you to miss a FLY-THRU flight on which you hold a confirmed booking, you are entitled to the following:
If your flight is delayed at the point of origin:
free move to the next available flight that connects to the final destination within our Connecting Time.
If your subsequent flight is delayed
A free move to the next available flight within our Connecting Time.
If your new flight does not meet our Connecting Time or if the next available flight falls on the next day, we will not provide the following:
Day or overnight accommodation
Surface transfers
Storage of your checked baggage. You are required to collect your bags at the transit point and recheck-in for new subsequent flight.