Home > Counter check-in

Counter check-in

Counter check-in is available for all AirAsia flights. Just go to the airport with your travel documents, check-in at our counters and obtain your boarding pass.

Availability

2 hours up to 45 minutes prior to departure time for AirAsia flights (AK/FD/QZ/PQ/JW Domestic) 3 hours up to 1 hour prior to departure time for AirAsia X flights (D7/JW International)

Counter check-in fee

A service fee will be charged to a guest who performs a manual check-in at the airport check-in counter for domestic flights (AK/QZ flights)

Avoid the counter charges & self check-in for FREE.

Check-in deadlines may vary at different airports and for particular flights. It is your responsibility to ensure that you comply with these deadlines.

Airports have long queues due to complex security checks. We suggest that you check-in early and proceed immediately to the departure gate or you may risk being left behind in security.