All you’ll need is a connection to the internet, a printer and your travel itinerary and you’ll be able to check-in :

• 7 days prior and up to 45 minutes (AirAsia flights)
• 7 days prior and up to 4 hours (AirAsia X flights)

before the scheduled departure time with Web Check-In.

Before you proceed, do take note that the following guest(s) will NOT be able to utilise our Web Check-In services.

• Guest(s) travelling with infant(s)
• Guest(s) with reduce mobility and those with special needs

Web Check-In here

How to Web Check-In

Step 1: Select your Departure Cities. Then key in your Booking Number.

Step 2: Select guest to be checked-in.

Step 3: Print your Boarding Pass.

Steps to Web Check-In     Self Check-In FAQ


Your boarding pass is not a valid pass until your travel documents are checked and your boarding pass verified and stamped at designated document check counters at the airport.

Check-in procedures may vary according to airport. Kindly ensure compliance to Article 6.5 and 6.6 of our Terms and Conditions of Carriage. It is your responsibility to meet the stipulated timelines.

AirAsia Flights

Baggage Drop/Travel Document Check counter is available at all airports. Counter opens two (2) hours and closes forty five (45) minutes before the scheduled time of departure

AirAsia X Flights

Baggage Drop/Travel Document Check counter is available at all airports. Counter opens three (3) hours and closes sixty (60) minutes before the scheduled time of departure.