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Call Center
Indonesia	+62 21 50 50 50 88 Waktu Operasional : 8am – 9pm (GMT+7) Hari : Setiap Hari
Malaysia	+603 2171 9333 (Booking) +603 2171 9222 (Inquiry) Waktu Operasional : 8am – 9pm (GMT+8) Hari : Setiap Hari
Thailand	+66 2 515 9999 Waktu Operasional : 8am – 9pm (GMT+7) Hari : Setiap Hari
Singapura	+65 630 77688 Waktu Operasional : 8am – 9pm (GMT+8) Hari : Setiap Hari
China	95013 9000 0200 Waktu Operasional : 8am – 9pm (GMT+8) Hari : Setiap Hari
Taiwan	+866287231099 Waktu Operasional : 8am – 9pm (GMT+8) Hari : Setiap Hari
United Kingdom	0845 605 3333 Beroperasi 24 Jam Hari : Setiap Hari
Uni Emirat Arab	+971-4-273-8988 Waktu Operasional : 9am – 6pm (GMT+4) Hari : Minggu hingga Kamis
Australia	1300 760 330 Beroperasi 24 Jam Hari : Setiap Hari
Lainnya	+603 2171 9333 (Booking) +603 2171 9222 (Inquiry)   Waktu Operasional : 8am – 9pm (GMT+8) Hari : Setiap Hari

Layanan Pelanggan
email	Klik disini untuk formulir saran dan kritik

Kantor Penjualan Bandara
Indonesia
Bali	Bandara I Gusti Ngurah Rai, Terminal Keberangkatan International Bali 80361, Indonesia
Banda Aceh	Bandar Udara International Sultan Iskandar Muda, Blang Bintang Aceh Besar Nanggroe Aceh Darussalam, Indonesia
Bandung	Ruangan Nombor 34, Bandara Husein Sastranegara Jalan Pajajaran No 156 Bandung, Jawa Barat, Indonesia
Jakarta	Terminal 3 & Terminal 2D, Departure Hall, Airlines Offices Soekarno-Hatta International Airport, Cengkareng, Indonesia
Medan	Bandara Polonia, Terminal Keberangkatan Internasional Medan 20157 Sumatra, Indonesia
Padang	Bandar Udara International, Minangkabau Airport Jl. Adinegoro, Sumbar, Indonesia
Pekanbaru	Sultan Syarif Qasim II International Airport, Pekanbaru
Solo	Adisumarmo International Airport, Surakarta - 57108, Indonesia
Surabaya	Lobby International Terminal, Juanda International Airport Jalan Raya Juanda Surabaya, Jawa Timur, Indonesia
Yogyakarta	Bandar Udara International Adisutjipto Yogyakarta 55282, Jl. Solo KM 9 Yogyakarta Jawa Tengah, Indonesia
Malaysia
Alor Star	Lot 20, Lapangan Terbang Sultan Abdul Halim 06200 Kepala Batas, Alor Star, Kedah
Bintulu	Lot GL.14, Public Concourse, Terminal Building Bintulu Airport 97000 Bintulu, Sarawak
Kuala Lumpur (Hub)	LCC Terminal, Jalan KLIA S3, Southern Support Zone Kuala Lumpur International Airport 64000 Sepang, Selangor Darul Ehsan
Kota Bharu	Ground Floor, Lapangan Terbang Sultan Ismail Petra 16100 Pengkalan Chepa, Kota Bharu, Kelantan Darul Naim
Kota Kinabalu	T2: Ground Floor, Terminal 2, Kota Kinabalu International Airport Old Airport Road, Tanjung Aru 88100 Kota Kinabalu, Sabah
Kuching	Ground Floor, Kuching International Airport 93756 Kuching, Sarawak
Kuala Terengganu	Lot No. 15 & 17, Terminal Building , Sultan Mahmud Airport 21300 Kuala Terengganu, Terengganu
Labuan	Level 1, Labuan Airport Terminal 87008 Wilayah Persekutuan, Labuan
Langkawi	Langkawi International Airport 07100 Padang Mat Sirat, Langkawi
Miri	1st Floor, Miri Airport 98000 Miri, Sarawak
Penang	Lot 3, Departure Concourse, Penang International Airport 11900 Bayan Lepas, Pulau Pinang
Sandakan	Lot 1 & 2, 1st Floor, Terminal Building, Sandakan Airport 90719 Sandakan, Sabah
Sibu	1st Floor, Main Terminal Building, Sibu Airport 96000 Sibu, Sarawak
Tawau	FL 4, 1st Floor, Tawau Airport Building, Jalan Apas-Balung 91100 Tawau, Sabah
Senai	GL 13 Sultan Ismail Airport 81250 Johor Bahru, Johor
Brunei
Brunei	Lot 122, 2nd Floor, Mezzanine Level of Terminal Complex, Brunei International Airport, Bandar Seri Begawan, Brunei Darussalam.

Singapura
Singapura	Row No:11, Departure level 2, Singapura Changi Airport Terminal 1 Singapura

China
Macau	Office 20, Mezzanine Level, Passenger Terminal, Macau International Airport, Taipa, Macau

Vietnam
Hanoi	NoiBai Airport, Terminal 1, In’tl Departure Hall, 3rd Floor, Hanoi, Vietnam

Kamboja
Phnom Penh	Phnom Penh Airport Office, 17 Mezzanine Floor of Arrival Domestic Terminal, Phnom Penh Airport, Phnom Penh, Kamboja

Myanmar
Yangon	Yangon International Airport

Sales Office
Indonesia
Bali	Jl. Legian Kaja no. 455, Legian , Kuta . Bali
Batam	Jl. Imam Bonjol, Gedung Jamsostek/Graha Nagoya Mas, Batam, Indonesia
Bandung	Grand Serela Hotel, Jl. L.L.R.E. Martadinata (Jl. Riau) no, 56, Bandung, Indonesia
Jakarta	Jl. Boulevard Raya, Blok LA 4, No. 10 Kelapa Gading, Jakarta Utara, Indonesia Jln. Panglima Polim, No. 105B Blok M, Jakarta Selatan
Medan	Garuda Plaza Hotel Jl. Sisingamangaraja No.18 Medan-20213, Indonesia
Padang	Hotel Hangtuah, Jl. Pemuda no. 1, Padang Sumatra Barat 25117, Indonesia
Surabaya	Garden Palace Hotel, Jl. Yos Sudarso 11, Surabaya 60271, Indonesia
Yogyakarta	Melia Purosani Hotel, Jl. Suryotomo No. 31 55122 Yogyakarta Indonesia
Malaysia
Johor Bahru	Lot No. 216 & 217, Festive Street Mall, Danga Bay, Jalan Skudai, 80200 Johor Bahru
KL Sentral	Unit 11, Level 1, Stesen Sentral Kuala Lumpur, 50470 Kuala Lumpur
Kota Kinabalu	Lot G24, Ground Floor, Wisma Sabah, Jalan Tun Razak, 88000 Kota Kinabalu, Sabah
Kuching	Wisma Ho Ho Lim, Ground Floor, No. 291, Sub Lot 4, Jalan Abell 93100 Kuching, Sarawak
Miri	Ground Floor , Sublot 661B of Lot 354, Unity Centre Block 7 MCLD Jalan Miri Pujut 98000 Miri, Sarawak
Penang	Ground Floor, Kim Mansion, 332, Chulia Street, 10200 Penang
Subang	Ground Floor, Terminal 3, Sultan Abdul Aziz Shah Airport 47200 Subang, Selangor
Tawau	AirAsia Bhd, Tawau Sales Office, TB228, Lot 5 Ground Floor, Wisma MAA Town Ext II, Fajar Complex, Tawau, Sabah,Malaysia.

Vietnam
Hanoi	No. 30, Le Thai To Str., Hoan Kiem Dist., Hanoi
Ho Chi Minh	Van Phong Ban Ve Tp Hcmc 254 De Tham, P.Pham Ngu Lao, District 1, Ho Chi Minh City, Vietnam

Kamboja
Phnom Penh	National Road 4, Phnom Penh International airport, Room T6.