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Call Centre
Malaysia	+603 2171 9333 (Booking) +603 2171 9222 (Inquiry) Operating Hours : 8am – 9pm (GMT+8) Day : Daily
Indonesia	+62 21 50 50 50 88 Operating Hours : 8am – 9pm (GMT+7) Day : Daily
Thailand	+66 2 515 9999 Operating Hours : 8am – 9pm (GMT+7) Day : Daily
Singapore	+65 630 77688 Operating Hours : 8am – 9pm (GMT+8) Day : Daily
China	95013 9000 0200 (Non Toll Free) Operating Hours : 8am – 9pm (GMT+8) Day : Daily
Taiwan	+886287231099 Operating Hours : 8am – 9pm (GMT+8) Day : Daily
United Kingdom	0845 605 3333 Operates 24 Hours Day : Daily
United Arab Emirates	+971-4-273-8988 8000 170 510 (Toll free) Operating Hours : 9am to 6pm (GMT+4) Day : Sundays to Thursday
Australia	1300 760 330 Operates 24 Hours Day : Daily
Others	+603 2171 9333 (Booking) +603 2171 9222 (Inquiry)   Operating Hours : 8am – 9pm (GMT+8) Day : Daily

Customer Care
Email	Click here to submit an online feedback form

Airport Sales Stations
Indonesia
Bali	I Gusti Ngurah Rai International Airport, International Departure Hall Bali 80361, Indonesia
Banda Aceh	Sultan Iskandar Muda International Airport, Blang Bintang Aceh Besar Nanggroe Aceh Darussalam, Indonesia
Bandung	Ruangan Nomor 34, Husein Sastranegara Airport Jalan Pajajaran No 156 Bandung, Jawa Barat, Indonesia
Jakarta	Terminal 3 & Terminal 2D, Departure Hall, Airlines Offices Soekarno-Hatta International Airport, Cengkareng, Indonesia
Medan	Polonia International Airport, International Departure Hall Medan 20157 Sumatra, Indonesia
Padang	Minangkabau International Airport Jl. Adinegoro, Sumbar, Indonesia
Pekanbaru	Sultan Syarif Qasim II International Airport, Pekanbaru
Solo	Adisumarmo International Airport, Surakarta - 57108, Indonesia
Surabaya	Lobby International Terminal, Juanda International Airport Jalan Raya Juanda Surabaya, Jawa Timur, Indonesia
Yogyakarta	Adisutjipto International Airport Yogyakarta 55282, Jl. Solo KM 9 Yogyakarta Jawa Tengah, Indonesia
Malaysia
Alor Star	Lot 20, Lapangan Terbang Sultan Abdul Halim 06200 Kepala Batas, Alor Star, Kedah
Bintulu	Lot GL.14, Public Concourse, Terminal Building Bintulu Airport 97000 Bintulu, Sarawak
Kuala Lumpur (Hub)	LCC Terminal, Jalan KLIA S3, Southern Support Zone Kuala Lumpur International Airport 64000 Sepang, Selangor Darul Ehsan
Kota Bharu	Ground Floor, Lapangan Terbang Sultan Ismail Petra 16100 Pengkalan Chepa, Kota Bharu, Kelantan Darul Naim
Kota Kinabalu	T2: Ground Floor, Terminal 2, Kota Kinabalu International Airport Old Airport Road, Tanjung Aru 88100 Kota Kinabalu, Sabah
Kuching	Ground Floor, Kuching International Airport 93756 Kuching, Sarawak
Kuala Terengganu	Lot No. 15 & 17, Terminal Building , Sultan Mahmud Airport 21300 Kuala Terengganu, Terengganu
Labuan	Level 1, Labuan Airport Terminal 87008 Wilayah Persekutuan, Labuan
Langkawi	Langkawi International Airport 07100 Padang Mat Sirat, Langkawi
Miri	1st Floor, Miri Airport 98000 Miri, Sarawak
Penang	Lot 3, Departure Concourse, Penang International Airport 11900 Bayan Lepas, Pulau Pinang
Sandakan	Lot 1 & 2, 1st Floor, Terminal Building, Sandakan Airport 90719 Sandakan, Sabah
Sibu	1st Floor, Main Terminal Building, Sibu Airport 96000 Sibu, Sarawak
Tawau	FL 4, 1st Floor, Tawau Airport Building, Jalan Apas-Balung 91100 Tawau, Sabah
Senai	GL 13 Sultan Ismail Airport 81250 Johor Bahru, Johor
Thailand
Bangkok (Hub)	Suvarnabhumi International Airport Departure Hall, 4th Flr., Room No. T4 - B01/01-04 No. 999, Moo 1, Bangplee, Samutprakarn 10540
Chiang Mai	Chiang Mai International Airport Room No. 60,  1st Flr., Tambon Suthep, Muang District, Chiang Mai 50200
Chiang Rai	Chiang Rai International Airport Room No. 2305/2 404, Moo 10, Robwiang Sub District, Muang District, Chiang Rai 57100
Ubon Ratchathani	Ubon Ratchathani International Airport Room No. 297, Thep Yothee Rd., Muang District, Ubon Ratchathani 34000
Udon Thani	Udon Thani International Airport Room No. 224, Moo 1, Mak Kaeng Sub District, Muang District, Udon Thani 41000
Phuket	Phuket International Airport Room No. 312, 3rd Flr., Mai Khaow Sub District, Thalang District, Phuket 83110
Hat Yai	Hat Yai International Airport Room No. 125, Moo 3, Klongla Sub District, Klong Hoi Khong District, Songkla 90115
Krabi	Krabi International Airport Room No. 133, Moo 5, Petchakasem Rd., Nuaklong Sub District, Nuaklong District, Krabi 81130
Surat Thani	Surat Thani International Airport Room No. 73, Moo 3, Hua Toey Sub District, Phunpin District, Surat Thani 84130
Narathiwat	Narathiwat Airport Room No. 330, Moo 5 , Khok Kian Sub District, Muang District, Narathiwat 96000
Nakorn Si Thammarat	Nakorn Si Thammarat Airport Muang District, Nakorn Si Thammarat
Brunei
Brunei	Lot 122, 2nd Floor, Mezzanine Level of Terminal Complex, Brunei International Airport, Bandar Seri Begawan, Brunei Darussalam.

Singapore
Singapore	Row No:11, Departure level 2, Singapore Changi Airport Terminal 1 Singapore

China
Macau	Office 20, Mezzanine Level, Passenger Terminal, Macau International Airport, Taipa, Macau

Vietnam
Hanoi	NoiBai Airport, Terminal 1, In’tl Departure Hall, 3rd Floor, Hanoi, Vietnam

Cambodia
Phnom Penh	Phnom Penh Airport Office, 17 Mezzanine Floor of Arrival Domestic Terminal, Phnom Penh Airport, Phnom Penh, Cambodia

Myanmar
Yangon	Yangon International Airport
Philippines
Philippines	Diosdado Macapagal International Airport Clark Civil Aviation Complex Clark Freeport Zone, Philippines 2023

Sales Office
Indonesia
Bali	Jl. Legian Kaja no. 455, Legian , Kuta . Bali
Batam	Jl. Imam Bonjol, Gedung Jamsostek/Graha Nagoya Mas, Batam, Indonesia
Bandung	Grand Serela Hotel, Jl. L.L.R.E. Martadinata (Jl. Riau) no, 56, Bandung, Indonesia
Jakarta	Jl. Boulevard Raya, Blok LA 4, No. 10 Kelapa Gading, Jakarta Utara, Indonesia Jln. Panglima Polim, No. 105B Blok M, Jakarta Selatan
Medan	Garuda Plaza Hotel Jl. Sisingamangaraja No.18 Medan-20213, Indonesia
Padang	Hotel Hangtuah, Jl. Pemuda no. 1, Padang Sumatra Barat 25117, Indonesia
Surabaya	Garden Palace Hotel, Jl. Yos Sudarso 11, Surabaya 60271, Indonesia
Yogyakarta	Melia Purosani Hotel, Jl. Suryotomo No. 31 55122 Yogyakarta Indonesia
Malaysia
Johor Bahru	Lot No. 216 & 217, Festive Street Mall, Danga Bay, Jalan Skudai, 80200 Johor Bahru
KL Sentral	Unit 11, Level 1, Stesen Sentral Kuala Lumpur, 50470 Kuala Lumpur
Kota Kinabalu	Lot G24, Ground Floor, Wisma Sabah, Jalan Tun Razak, 88000 Kota Kinabalu, Sabah
Kuching	Wisma Ho Ho Lim, Ground Floor, No. 291, Sub Lot 4, Jalan Abell 93100 Kuching, Sarawak
Miri	Ground Floor , Sublot 661B of Lot 354, Unity Centre Block 7 MCLD Jalan Miri Pujut 98000 Miri, Sarawak
Penang	Ground Floor, Kim Mansion, 332, Chulia Street, 10200 Penang
Subang	Ground Floor, Terminal 3, Sultan Abdul Aziz Shah Airport 47200 Subang, Selangor
Tawau	AirAsia Bhd, Tawau Sales Office, TB228, Lot 5 Ground Floor, Wisma MAA Town Ext II, Fajar Complex, Tawau, Sabah,Malaysia.

Thailand
Khaosan Road	127 Tanow Road, Bovornivet, Phra Nakorn, BKK 10200 (Near BurgerKing)
Bangkapi	2nd flr. (next to escalator), 3109 Ladpro Road, Bangkapi, Bangkok, 10240
Rama I	3rd Flr. (opposite Watson Shop near escalator), 831 Rama 1 Road, Wangmai, Pathumwan, Bangkok,10330
Rangsit	2nd Flr. (close to cashier counters), 392/4, Moo2, Phaholyothin Road, Thanyaburi, Pathumthani, 12130
Sukhumvit 50	2nd Flr. (Food Centre area) Opposite to Watsons Shop, 1710, Sukhumvit Road, Klong Toey, Bangkok, 10110
Lad Prao	1st Flr. in front of KFC, Tesco Lotus - Lad Prao, 1190, Phahonyothin Road, Jompol, Jatujak, Bangkok, 10900
Chiang Mai	416, Thaphae Road, Chiang Mai, (Near Starbuck, Taphae Gate)
Chiang Mai - KamTieng	2nd Flr. (Near Glass Lift), 19, Kamtieng Road, Patan Sub District, Muang District, Chaiang Mai 50340
Phuket	2nd Flr. near Foodcourt, 104, Chalermprakiat Road, Rasada Sub District, Muang District, Phuket, 83000
Hat Yai	1st flr. (near MK Suki & post office), 1142, Kanchanawit Road, Hat Yai, Songkla, 90115

Vietnam
Hanoi	No. 30, Le Thai To Str., Hoan Kiem Dist., Hanoi
Ho Chi Minh	Van Phong Ban Ve Tp Hcmc 254 De Tham, P.Pham Ngu Lao, District 1, Ho Chi Minh City, Vietnam

Cambodia
Phnom Penh	National Road 4, Phnom Penh International airport, Room T6.
Singapore
Singapore	111 North Bridge Road #01-36/37, Peninsula Plaza, Singapore.