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  Product Descriptions

MALAYSIA

Benefits Summary

AirAsia GoInsure Travel Protection is exclusively designed to protect you who have purchased a one-way or return flight from AirAsia Berhad or AirAsia X.

AirAsia GoInsure Travel Protection is underwritten by Multi-Purpose Insurans Bhd.

Schedule of Benefits

AirAsia GoInsure One-Way Travel Protection

Benefit

Domestic/ Regional

International

1. Personal Accident Benefit

Accidental Death & Bodily Disablement

Up to RM300,000.00

Up to RM300,000.00

2. Travel Inconvenience Benefits

Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events

Up to original flight cost

Up to  RM5,000.00

Baggage and Personal Effects
Cover lost or damage to baggage, clothing, personal effects

Up to RM1,500.00 (Any one Item RM500.00)

Up to RM5,000.00 (Any one Item RM500.00)

AirAsia Flight Delay
Flat payment for every 6 hour period of the original departure Scheduled Flight

Up to RM1,050.00 (RM150.00 per 6 hour delay period)

Up to RM1,050.00 (RM150.00 per 6 hour delay period)

Missed Flight Connection
on the condition that there is no onward Scheduled Flight connection available within 6 consecutive hours from the previously missed Scheduled Flight

Up to RM500.00 (RM250.00 per 6 hour delay period)

Up to RM500.00 (RM250.00 per 6 hour delay period)

3. Travel Assistance Services

24 hours Worldwide Travel Assistance Services

-

Included

Note: AirAsia GoInsure One-Way Travel Protection is available for one-way itineraries only.

AirAsia GoInsure Return Travel Protection

Benefit

Domestic/ Regional

International

1. Personal Accident Benefit

Personal Accident

Up to RM125,000.00

Up to RM200,000.00

2. Travel Inconvenience Benefits

Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to insured events

Up to original flight cost

Up to RM5,000.00

Flight Curtailment
Reimbursement for the return flight to Malaysia if the Insured Person returns due to insured events

Up to original flight cost

Up to RM5,000.00

Baggage and Personal Effects
Cover loss or damage to baggage, clothing, personal effects of Insured Person

Up to RM1,500.00 (Any One Item RM500.00)

Up to RM5,000.00 (Any One Item RM500.00)

AirAsia Flight Delay
Flat payment for every 6 hour period of delay of the original departure Flight Scheduled

Up to RM1,050.00 (RM150.00 per 6 hour delay period)

Up to RM1,050.00 (RM150.00 per 6 hour delay period)

Common Carrier Delay
Flat payment for every 6 hour period of delay from the original departure time of the Common Carrier scheduled

Up to RM1,050.00 (RM150.00 per 6 hour delay period)

Up to RM1,050.00 (RM150.00 per 6 hour delay period)

Missed Flight Connection
on the condition that there is  no onward Scheduled Flight connection made available within 6 consecutive hours from the previously missed Scheduled Flight

Up to RM500.00 (RM250.00 per 6 hour delay period)

Up to RM500.00 (RM250.00 per 6 hour delay period)

Loss of Personal Money

-

Up to RM1,000.00

Expenses incurred arising from Loss of Travel Documents

-

Up to RM1,000.00

3. Medical and Evacuation Expenses

Accidental Medical Reimbursement
Reimbursement of medical expenses incurred due to accident only whilst traveling Domestic/Regional

Up to RM20,000.00

-

Medical Expenses Reimbursement
Reimbursement of medical expenses incurred due to accident or sickness

-

Up to RM175,000.00 (Excess RM50.00 per claim)

Emergency Medical Evacuation & Mortal Remains Repatriation
Reimbursement of expenses incurred due to accidental death or injury

Up to RM100,000.00

Up to RM300,000.00

Compassionate Visit

-

Up to RM5,000.00

4. Travel Assistance Services

24 hours Worldwide Travel Assistance Services

Included

 Included

5. Personal Liability

Personal Liability

-

Up to RM500,000.00

Note: AirAsia GoInsure Return Travel Protection is available for round-trip itineraries only.

Product Rates

Plan Type Rate per Guest
GoInsure One-Way Cover Domestic RM 6.00
GoInsure One-Way Cover Regional RM 8.00
GoInsure One-Way Cover International RM 15.00
GoInsure Return Cover Domestic RM 15.00
GoInsure Return Cover Regional RM 18.00
GoInsure Return Cover International (1-10 Days) RM 29.00
GoInsure Return Cover International (11-30 Days) RM 49.00

Some of Our Additional Benefits and Features

To view the Full Terms and Conditions, please click here.

1. Coverage for accompany infant(s) who is/are named in the confirmation slip is afforded as follows:-
  • One-Way Travel Protection
    Coverage is afforded to one (1) accompanying named infant if the Insured Person has purchased the protection herein provided.  This free coverage is limited only to Personal Accident benefit up to 10% of the stated Limit of Benefit.
  • Return Travel Protection - Domestic/ Regional
    Coverage is afforded to one (1) accompanying named infant if the Insured Person has purchased the protection herein provided. This free coverage is limited only to Personal Accident benefit up to 10% of the stated Limit of Benefit i.e. RM12,500.00
  • Return Travel Protection - International
    Coverage is afforded to one (1) accompanying named infant if the Insured Person has purchased the protection herein provided. This free coverage is as follows:-
    • Personal Accident benefit up to 10% of the stated Limit of Benefit RM20,000.00;
    • Medical and evacuation expenses up to the limit as stated in the Summary of Benefit ;
    • 24 hours Worldwide Travel Assistance Services
2. Other Limitations for Return Plan
  • Ground cover for the Trip is limited to that within the legal boundaries of Country of Arrival only. If the Insured Person travels beyond the boundary of the country, cover will exclude the geographical limits beyond the boundary of that country.
  • If the Insured Person departs on any scheduled flight, to travel outside the Country of Arrival, this insurance cover will suspend upon the Insured Person’s check-in for that out-bound flight. Cover will however resume upon the Insured Person’s check-out at Immigration upon returning to the original country of arrival, subject to the Period Covered, i.e. provided the period is still within thirty one (31) days of the first departure date of the Insured Person Scheduled Flight.
  • If the Insured Person departs on any others mode of transportation others than schedule flight, to travel outside the Country of Arrival, this insurance cover will suspend upon the Insured Person’s check-out from the immigration.of the Country of Arrival. Cover will however resume upon the Insured Person’s check-in to the immigration of the Country of Arrival, subject to the Period Covered, i.e. provided the period is still within thirty one (31) days of the first departure date of the Insured Person Scheduled Flight.
  • Travel Inconvenience Benefits coverage during the period of ground cover in the course of the Trip is limited only to Scheduled Flight, in the Country of Arrival.