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Red Carpet.

Red Carpet Service will be available for all flights departing from Kuala Lumpur, Kuching, Kota Kinabalu, Penang, Johor Bahru, Singapore, Bali and Jakarta. This service is available for all AK, FD, QZ, PQ and D7 flights only.

 
Privileges
Select your departing airport: 

Depart from Bali
Dedicated counter check-in
(FREE check-in service)		 International (Counter 4)

Domestic (Counter 7)
Access to the lounge
(Maximum 2 hours)
Fast departure immigration
Fast departure security clearance
Buggy service
(Subject to aircraft parking bay distance)
Priority boarding
Priority check-in baggage and tagging
Priority arrival baggage handling
(Be the FIRST to collect your baggage upon arrival)


Service Charges
 
Depart from Bali
Walk-in
(up to 1 hour before flight)
Rp 381.000
Pre-book domestic & international
(up to 4 hours before flight)
Rp 305.000


Got questions about Red Carpet? Just AskAirAsia.


Terms & conditions

Charges/Fees
  1. When you purchase the Red Carpet service with your flights, whether it’s for new or recent bookings you will be charged accordingly.
  2. Please refer to table above for Red Carpet service charges.
  3. Children who are 24 months old and above are required to pay the full price.
Refund

The Red Carpet service fee is non-refundable if you missed your flight. However, if the flight is cancelled and you decide to take the refund option, then you will be entitled to a full refund. If you missed your original flight and take the next flight, then the Red Carpet fee paid shall be transferred to your next flight accordingly.

Flights
  1. Red Carpet service is non-transferable, non-re-routable and non-refundable
  2. If your flight is cancelled or terminated, then you have the option of getting a full refund of the Red Carpet service or transfer the service to your next available flight.
Availability

Red Carpet is currently available for all departures from Kuala Lumpur, Kuching, Kota Kinabalu, Penang, Johor Bahru, Singapore, Bali and Jakarta only.

Pre-book Red Carpet

The Red Carpet service is found in “Manage My Booking”, available up to 4 hours STD (Scheduled Time of Departure).

Lounge Service

Availability of food and/or beverages at lounge may vary at airports.