FACES - Facial Recognition ID
Welcome to a brand new way of travelling!
FACES is a world-first facial recognition technology developed by AirAsia for guests to access a fully digital and contactless travel experience. FACES brings to you enhanced convenience, safety and security when travelling with AirAsia.
The cutting-edge features of FACES, available on the airasia Superapp, identify guests via an instant facial recognition technology. FACES scans, identifies and assists in managing the flight journey where guests can order, book, verify and pay for all of AirAsia’s popular lifestyle offerings directly on the Superapp.
A frontrunner in the airline industry that uses biometrics for identification purposes, FACES is particularly relevant in restoring confidence amongst travellers. As travel starts resuming worldwide, the safety of our guests is of prime importance in mitigating the spread of the Covid-19 virus and other airborne diseases.
The digital and contactless procedure, which includes online check-in anywhere, anytime in the world with a mere click of a button - upon registration - is a definitive gamechanger and a way to restore confidence in air travel.
Switching over to FACES cannot be simpler. Just download the airasia Superapp and register for the service directly on your mobile gadget. You will be prompted to take a selfie and upload a picture of your personal identification documents. A personalised QR code will then be generated. Simply present the QR code with your travel documents at the Service Counter at the airport and you are all set to travel.
Enrol now and enjoy the ease and convenience offered by FACES. Not just a facial recognition service for travel, the product is constantly evolving to bring you new and exciting features that will truly take you into the digital age.