Greater flexibility with greater perks! Premium Flex is designed to give you flexibility that you want for a convenient and fuss-free journey.
Premium Flex guests get great perks:
Flexibility to change your flights.
20KG baggage allowance.
Complimentary Pick A Seat.
Be at the front of the line and board first.
Note: This service is temporarily suspended in order to adhere to social distancing policies that require boarding of passengers to be conducted from the back to the front.
Premium Flex Counter
Dedicated counter for your convenience.
To comply with the maximum safety standards for food operations onboard, we’ll continue to serve food and beverages, but with limited menu options.
Priority baggage collection at check-out.
Travel Insurance by Tune Protect2
1 Hour On Time Guarantee and Baggage Delay.
Earn BIG Points. RM 1 = 3 BIG Points (Not applicable to D7 flights. Guests on D7 flights will earn RM1 = 1 BIG Point.).
1In the event that AirAsia cannot serve certain pre-booked meals, AirAsia will substitute the affected meals with a new meal. Passengers will need to reselect their new meal via their original booking channel at least 24 hours before departure time, otherwise, a default meal will be selected. Meals are not available for Thai AirAsia (FD), AirAsia India (I5) and AirAsia Japan (DJ) flights. Prices on the website have been adjusted accordingly to reflect the omission.
2The coverage only applies to all direct flights departing from selected countries. It is not applicable for Fly-Thru, island and city transfers. Please also note that flights between Kuala Lumpur and Auckland / Honolulu / Dhaka are not applicable. Tune Protect Travel-AirAsia is underwritten by local insurance partners depending on your first departure country. Have a question? Get your answers from our Travel Insurance by Tune Protect FAQ.
Don’t chase time, fly when you’re ready.
So don’t forget to select Premium Flex flexible flights for your next journey with us