亞航的促銷條款和條件

AirAsia促銷活動

一般條款

  • BIG會員必須登入才能享受會員折扣。
  • 我們的座位有限,可能無法適用於所有航班和目的地,包括公眾假期、學校休息日和週末。
  • 適用於通過AirAsia.com和AirAsia移動應用程式預訂的促銷活動僅限於常規基礎票價,不包括高級平躺座位或超值包捆綁銷售類別。
  • 我們網站上的全價報價均為單程旅行,包括基礎票價以及相關監管機构施加的所有適用稅費和收費。
  • 除非另有說明,否則必須在購買時繳納監管機构徵收的所有適用稅費。
  • 外幣支付以付款日的現行貨幣匯率為准。
  • 適用AirAsia運輸細則條款。
  • 有關適用於AK和D7班機預訂的所有費用和收費。

手續費

  • 自2019年9月22日00:01(GMT + 8)起生效,通過AirAsia.com和AirAsia移動應用程式預訂的往返馬來西亞的新訂單將不收取任何手續費。不包括通過馬來西亞過境的經停國際航班。有關更多資訊,請參閱[這裡]。

免費座位活動

  • BIG會員必須登入才能享受會員折扣。
  • 免費座位不包括機場稅和其他適用費用。
  • 免費座位或特價機票有限,可能不適用於所有航班和目的地,包括公眾假期、學校休息日和週末。

促銷代碼

  • 促銷代碼僅適用於指定的活動期間使用。
  • 用戶需要通過airasia.com或AirAsia移動應用程式進行所有預訂。
  • 促銷代碼將受預訂時間、旅行時間,以及每個促銷程代碼隨附的特定細則條款限制。
  • 促銷代碼有限,可能不適用於所有航班和目的地,包括公眾假期、學校休息日和週末。


Kiwi.com

  • Flights booked via www.kiwi.com may be operated by third-party airlines and www.kiwi.com's terms and conditions are applicable.
  • Unless stated, all-in fares quoted on our advertisements are for economy class, one-way travel, inclusive of base fare and all applicable taxes, fees and charges imposed by the relevant regulatory bodies.
  • Promoted seats are limited and may not be available for all flights, all destinations including public holidays, school breaks and weekends.
  • Refer here for kiwi.com's terms and conditions.



SNAP(機票+酒店)套票

  • 促銷資料上嘅報價按單人計價,雙人共享,內容包括全程往返機票和3天2夜嘅住宿,但可能會因日期同空房情況而有所唔一樣。 此外,其它規定如最短住宿時間,限制搭乘時間,房間供應情況或事先預訂等,亦可能會受到限制。
  • 除非另有講明,唔喺就全部稅費必須喺購買嘅時支付;托運行李額外收費。
  • 淨喺全額支付後先可以保證全部嘅報價。包括全部嘅適用費用在內嘅總購買價格將喺預訂確認前嘅頁面顯示。
  • 請參考呢度嚟了解 airasiago.com嘅條款同條件。



Evisa網上申請

Evisa
亞航賓客可以優惠的手續費在apply.oevisa.com申請前往澳洲、斯里蘭卡、柬埔寨、緬甸和越南的ETA、e-visa。

澳洲ETA: 標準手續費減AUD5,由AUD 25下調至AUD 20。

印度、斯里蘭卡、柬埔寨、緬甸、越南:標準手續費減USD5,由USD 25下調至USD 20。

賓客申請e-visa的亞航資產接入點:

  • 「護照及簽證」頁面
  • 亞航主頁的Service Banner
  • 'Simplified Itinerary'頁面
  • 'Web Itinerary'電郵
  • 「航班提示」電郵

誰有資格申請ETA或在網上申請e-visa?

亞航顧客可以瀏覽的「護照與簽證」頁面或登入www.apply.oevisa.com 查閱合資格的國籍。

若賓客就申請e-visa需要任何協助,可以聯絡誰?

e-Visa 24小時客戶服務熱線。提供英語和適用當地語言(馬來語、日語、韓語和香港繁體中文)。

  • 電郵: [email protected]
  • Live Chat 線上客服 apply.oevisa.com
  • 只限Whatsapp 信息:+61 44 729 7710 (只提供英語服務)
  • WeChat ID OeVisa (只提供英語服務)
  • Facebook messenger ID OeVisa (只提供英語服務)

常見問題集條款及細則




Health Tourism Package with MHTC and AirAsia

Malaysia Healthcare Tourism Council

Malaysia is one of the countries in Southeast Asia best known for healthcare. Through the partnership between AirAsia and Malaysia Healthcare Tourism Council (MHTC), you can enjoy seamless health tourism to Penang, Malaysia. Get discounts for health checkup packages in Penang's top participating hospitals, including arranged appointments with doctors and pickup from airport, as well as discounts for hotel stay and restaurant. MHTC will assist you in your appointments and with your stay.

Trust your healthcare with AirAsia & MHTC!

Campaign period: 3 September - 31 December 2018
How To Get the Promo: To get Health Tourism Package to Penang with MHTC and promo code discount on AirAsia flight please contact:
Phone : +62 812 8971 0029
E-mail : callcentre.IDN@mhtc­.org.my

Term and Conditions:

  • This promo entitles passenger to a health tourism package from MHTC and AirAsia
  • To be entitled for this promo, you have to contact MHTC via call to +6281289710029 or e-mail to [email protected]
  • MHTC will provide:
    • Promo code for AirAsia flight from Indonesia (Medan, Jakarta, Surabaya) to Penang, Malaysia for purchase in AirAsia's website and mobile app
    • Discount on health check up package in selected hospital
    • Arranged appointment with doctors in selected hospital
    • Arranged pick up from airport to selected hospital
    • Discount on hotel stay and restaurant from selected hospital
  • Promo code is only valid for AirAsia flight to Penang from Indonesia (Medan, Jakarta, Surabaya) with travel period from 3 September until 31 December and can be used in www.airasia.com or AirAsia mobile app.
  • This promo is non transferrable to cash and alternative.
  • AirAsia shall not be liable for any loss (including loss of opportunity and consequential loss arising therewith) and/or any damage suffered by the guest in connection with the use of this promo.
  • AirAsia reserves the right to substitute or replace the promo, cancel, terminate or suspend the promotion with or without any prior notice and reason.
  • These Terms and Conditions are governed by and interpreted in accordance with the laws of Indonesia



Javamifi

Javamifi

Internet connection is one of the essential thing to have during traveling. Now, AirAsia partnered up with Javamifi! One of the data service provider for travelers outbound and inbound, to give you more wholesome experience in traveling.

How to Book

  • Booking through http://airasia.javamifi.com/
  • Select the dates of the device rent through website and payment can be done through Bank Transfer / Credit Card / Cash on Delivery (COD).
  • Device can be delivered to your address or can be picked up at the pick up points.
  • Device can be returned at the return points or can be picked up by Javamifi Agent at customer’s address.
  • Security deposit will be refunded once the device returned.

Device Delivery* Service by:

  • JavaMifi Delivery Agent at Jakarta, Surabaya, Denpasar and Medan
  • Airport Agent on Soekarno-Hatta -Terminal 2, Ngurah Rai- Bali, Juanda-Surabaya
  • Gojek- Jadetabek(Same day before15:00/Go Send instant before 16:00)
  • Grab Jadetabek (Grab instant before 16:00)
  • Si Cepat (Close time 16:00)
  • JNE (Close time 16:00)
  • REX (Close time 16:00)

* Free delivery for all reguler delivery service except Go-send Instant, Grab Instant and other express delivery. Order accepted before closing time will be ship on the same day. Delivery time will depend on delivery service choosen.

Device Pick up Point

  • JavaMifi Booth@VFS Global, One Vasco Kuningan City, 1st Florr, Jakarta Selatan
  • JavaMifi Jakarta Head Office, Epicentrum Walk 6th Floor, Setiabudi Jakarta Selatan
  • JavaMifi Operational Office, Jl Kejaksaan No.8 Pondok Bambu, Duren Sawit, Jakarta Timur
  • JavaMifi Surabaya Representative, Jl. Kutisari Utara III No.70, Jemur Andayani, Surabaya
  • JavaMifi Bali Representative, Jl. Buana Mertha II No.12 Denpasar Barat, Denpasar
  • JavaMifi Batam Representative, Komp.Ruko Mitra Raya, Blok A No.8 , Batam
  • Alfamart & Indomaret Jabodetabek (leadtimeH+2)
  • Pop box Seluruh Indonesia (leadtimeH+2)
  • JavaMifi Airport Agent on Soekarno-Hatta- Terminal 2, Ngurah Rai-Bali, Juanda-Surabaya

Device Return Point:

  • JavaMifi Booth, Office and Representative Office
  • Alfamart (Jabodetabek)
  • Indomaret (Jabodetabek)
  • PopBox in Indonesia
  • Airport Agent on Soekarno-Hatta-Terminal 2, Ngurah Rai - Bali, Djuanda- Surabaya