Keep Your Plans Open With No Flight-Change Fee!

End your worries with no flight-change fee when you make your travel plans with us.
That's right, just change your plans whenever you need to.*

Here's how!

  • Change your flight dates with no flight-change fee

      • Website
      • App
      Click on My Booking

      1.Click on My Bookings.

      BIG Member login

      2.BIG Member login.

      Select flight to change

      3.Select flight to change.

      Choose new flight date

      4.Choose new flight date.

      Select new flight

      5.Select new flight.

      Check your add-ons

      6.Check your add-ons.

      Pay any fare difference

      7.Pay any fare difference.

      Change flight successful

      8.Change flight successful!

      Click on My Bookings

      1.Click on My Bookings.

      BIG Member login

      2.BIG Member login.

      Select flight to change

      3.Select flight to change.

      Click on Edit Icon then select flights

      4.Click on Edit Icon then select flights.

      Choose new flight date

      5.Choose new flight date.

      Select new flight

      6.Select new flight.

      Check your add-ons

      7.Check your add-ons.

      Pay any fare difference

      8.Pay any fare difference.

      Change flight successful

      9.Change flight successful!

  • How it Works

      UNLIMITED DATE CHANGE WITH NO FLIGHT CHANGE FEE VIA MY BOOKINGS

      The following terms and conditions apply.

      1. Carrier codes FD (International), AK and QZ only:
        - Flight-Change Fee will be waived for bookings made from 3 June 2020 - 30 June 2021 via My Bookings.
        - Applicable for bookings with travel period from 3 June 2020 - 30 June 2021. New flight dates can be selected up until 30 Sep 2021.
      2. FD Domestic:
        - Flight-Change Fee will be waived for bookings made from 1 January - 30 April 2021 via My Bookings
        - Applicable for bookings with travel period from 9 April 2021 - 30 April 2021. New flight dates can be selected up until 30 June 2021.
      3. Z2 only:
        - Flight-Change Fee will be waived for bookings made from 3 June 2020 - 30 June 2021 via My Bookings.
        - Applicable for bookings with travel period from 3 June 2020 - 30 June 2021. New flight dates can be selected up until 31 Dec 2021.
      4. Subject to seat availability
      5. If a lower fare is available, the difference in fares will not be refunded to the passenger.
      6. If the new flight booked is in a higher fare class than that of the cancelled booked flight, the difference in fares shall be paid by the passenger before the change can be made.
      7. Flight-change fee waiver is valid for AirAsia flights only. Not applicable for non-AirAsia flights.
      8. For SNAP packages, flight-change fee waiver is applicable. Hotel stay dates cannot be changed.
      9. The change is not confirmed until we issue you a new Itinerary.
      10. Flight date/time changes are only available up to 48 hours before the original flight departure time, with the exception of Z2 flights (up to 12 hours) and i5 flights (up to 4 hours).
      11. Changes on route(s) are not allowed.
      12. Date change must be made through a BIG Member ID.
      13. Only applicable via My Bookings on airasia.com or the AirAsia app.
      14. This option is only applicable for direct online bookings made via airasia.com. It is not applicable for group bookings. Kindly refer to your respective travel agency or booking channel for any group booking recovery options.
      15. If you have pre-booked meals and seats that are not available on your new flight, you will be required to reselect a new option. Pre-booked checked baggage will be carried forward to your next flight. Price differences may apply.
      16. All add-ons are subject to availability.
      17. If you have made purchases on OURSHOP, kindly refer to the FAQ here.
      18. If you’ve made a hotel reservation, kindly contact our Customer Support Team via https://support.airasia.com: “Chat with AVA” and select “Hotels”.
      19. If you’ve purchased AirAsia Travel Protection, kindly refer to the FAQ here.
      20. Standard Terms & Conditions apply.
Book your flights now!