Self Service Handbook

Welcome to our easy-peasy self-service user manual on the AirAsia MOVE app! Take control of your journey and reap the benefits of our self-service features. From buying add-ons - to getting real-time flight status and accessing your latest e-boarding pass - we have it all in one convenient page.

It’s time you embark on our seamless travel experience.

Support is just a tap away. 24/7.

Self-service via AskBo

Click here to chat with AskBo, your efficient travel companion - all day, everyday. Get your queries answered or perform transactions on your own through our host of self-service features.

We will connect you to a live agent if AskBo is unable to immediately provide the help you need.

Self-service via AirAsia MOVE

Experience a world of possibilities and seamless travel in a single app! Tap here for exciting promos, self-service functions and many more fun features!

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