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What's xpress

Your reliable delivery service for any reason, any day.
From personal parcels to surprise sends, let us deliver your needs with speed.



Why airasia xpress?


Fast


Fast

Delivery within 1 hour or on the same day.

Affordable


Affordable

Competitive and transparent delivery fees.

Hassle-free


Hassle-free

Easy booking and payment process.

Peace of mind


Peace of mind

Handled by professionals with up to RM300 insurance.

How to Book an xpress Delivery



Select ‘Xpress’ on airasia Super App.&W


1

Select ‘Xpress’ on airasia Super App.

Fill in pick-up and drop-off details.


2

Fill in pick-up and drop-off details.

Select payment method & confirm  your booking!


3

Select payment method & confirm your booking!

Our Services

Services Rate

Things We Can't Deliver

Things We Can't Deliver

Service Areas

Klang Valley

Kuala Lumpur • Petaling Jaya • Subang Jaya • Ampang • Sungai Buloh • Puchong • Shah Alam
Cheras • Gombak • Klang • Putrajaya • Cyberjaya • Kajang • Seri Kembangan


Other Places

Ipoh • Melaka • Johor Bahru • Kota Bharu • Penang Island
Kota Kinabalu • Miri • Kuching

Size Guide

S

20 x 20 x 20cm

M

30 x 30 x 30cm

L

50 x 50 x 50cm

Price Guide

Instant

Price Guide

Same-Day

Price Guide Same-Day

Domestic Delivery

Price Guide Domestic Delivery

Frequently Asked Questions

  1. What is airasia Xpress?
    Airasia xpress is an on-demand parcel delivery service available on airasia, powered by Teleport.
  2. Where does airasia xpress deliver to?
    Delivery is available within Klang Valley, Ipoh, Penang, Kota Bharu, Johor Bahru, Melaka and Kota Kinabalu.
  3. What are the operating hours of airasia xpress?
    Operating hours are between 9am - 10pm.
  4. What are the sizes available for deliveries?
    You can choose from these 3 sizes: Small (20cm x 20cm x 20cm), Medium( 30cm x 30cm x 30cm) and Large (50cm x 50cm x 50cm).
  5. How early in advance must the order be placed?
    For instant delivery, orders can be placed up to 8pm every day.
    For same-day delivery, anytime before 3pm.
  6. What are the available payment methods for airasia xpress?
    Payment can be made via credit card, debit card or online banking.
  7. How long does the refund process take?
    It will take an estimated 5 to 7 working days, depending on the bank. Refunds would be credited via the initial payment method.
  8. Can I use Credit Account to pay?
    No, we do not accept Credit Account at the moment.
  9. Can I redeem airasia points as my payment method?
    No. However, stay tuned as this payment method would be available soon.
  10. Can I change the payment method once my order is confirmed?
    No, payment method can’t be changed after your order is confirmed.
  11. I did not receive my parcel, but have been charged. What should I do?
    Kindly head to our homepage at airasia.com. Click on ‘Chat with AVA’, select ‘Xpress’ and we will assist you accordingly.
  12. Can I collect airasia points with airasia xpress?
    Yes, every RM2 spent is equivalent to 1 airasia point.

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