Template Details

Document recently updated Can I request to re-route my flight to another destination if my flight has been cancelled?

a) Once the flight route is cancelled, AirAsia will notify the guests and options will be given, subject to the management's decision.

b) Changes on routes are not permitted and guests may refer to our Terms and Conditions  on this.

c) If the flight was cancelled (including route suspension) by AirAsia, guests may request for a refund

Fields
Description:
flight cancelled, cancellation, cancel, refund, re-route, change flight, reroute, flight change, change destination
Information

Can't find what you're searching for?

If this does not answer your question please search again or contact us via Contact Us

Did this answer help you?