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Document What are the conditions should I change my flight?

Once a booking number has been issued, flight changes are subject to the following terms: Inside of forty-eight (48) hours prior to the scheduled flight departure time, no changes are allowed. The charges for flight change outside of forty-eight (48) hours prior to the scheduled flight departure time are provided for here, subject to the following conditions:

(a) if a lower fare is available, the difference in fares will not be refunded to the passenger; 

(b) if the new flight booked is in a higher fare class than that of the cancelled booked flight, the difference in fares shall be paid by the passenger before the cancellation or change can be made; 

(c) the change is not confirmed until we issue you a new Itinerary and/or booking number. 

(d) changes on route(s) are not allowed.

If your flight number begins with I5, you may change up to four (4) hours prior to the scheduled flight departure time, subject to the same conditions.
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