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Document Items Accidentally Left Behind

Please be informed that airport security at the screening and check point are not AirAsia staff, items left at the check point would be kept under their possesion and they would not hand over to AirAsia. Guests are advised to proceed to the Airport security office to obtain whereabouts of the items left behind.

Items that were confiscated or removed due to security issues or for non compliance would not be returned.

If you misplaced your handphone onboard, please approach the lost property offices at the respective airports. Any items found at the airport terminal will be handed over to the airport authorities.

We do not accept any responsibility for personal belongings misplaced or lost onboard the aircraft or in the airport terminal. All items carried by you are solely at your own risk.  

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