Template Details

Document recently updated I have tried to make a booking but it failed. How many times can I keep trying to make a booking?

There is no limit to the number of times you can make a booking. However, if your booking was successful, our system will not allow you to make the same booking (same name, same payment method, same flight date & time) within 24 hours.

You may also need to clear cache on your browser.

Please see instructions on ‘How to Clear Cache’ for the following internet browsers: Internet Explorer, Firefox, Google Chrome, Safari

1. Internet Explorer
Go to Tools – Internet Options

Uncheck ‘Preserve Favourites website data and Check on ‘Temporary Internet files’, ‘Cookies’ and ‘History’ Only. 
Click on ‘Delete’ to apply setting.

2. Firefox
Go to Options 

Select ‘Privacy Tab’, click on ‘Clear Your recent history ‘

Select time range to clear (eg: Everything) and click on ‘ Clear Now’ , restart your Firefox browser. 

3. Google Chrome
Click on ‘Settings’ 

 Select ‘History Tab’, Select ‘Clear all browsing data’ to clear cache. 


Restart your Google Chrome browser. 

4. Safari

Ctrl + alt + E to delete cache, click on Empty when you see the pop up message. 

Restart your Safari browser.
failed booking, retry booking, booking again, multiple bookings

Can't find what you're searching for?

If this does not answer your question please search again or contact us via Contact Us

Did this answer help you?