Our Fares

We offer different fare types to best suit your needs, from our no-frills Low Fares to high flying Premium Flatbed.

Low Fare Value Pack Premium Flex Premium Flatbed
Cabin baggage Complimentary
Complimentary Complimentary Complimentary
Checked baggage Available for a fee Complimentary
20kg
Complimentary
20kg
Complimentary
40kg
Pick A Seat Available for a fee Complimentary
Standard Seats only
Complimentary Complimentary
Meals Available for a fee Complimentary1 Complimentary Complimentary
Insurance by Tune Protect2 Available for a fee Complimentary Complimentary Complimentary
Lounge access3 Available for a fee Available for a fee Complimentary Complimentary
Xcite Inflight Entertainment4 Available for a fee Available for a fee Available for a fee Complimentary
Xpress baggage Not available Not available Complimentary Complimentary
Xpress boarding Not available Not available Complimentary Complimentary
Dedicated check-in Not available Not available Complimentary Complimentary
Xpress Track5 Not available Not available Complimentary Complimentary
Pillow and duvet Not available Not available Not available Complimentary
Date/Time change Available for a fee Available for a fee Complimentary
2 times free6
Complimentary
Unlimited6
Name change Not available Not available Not available Not available
Destination change Not available Not available Not available Not available
Cancellation/Refunds Not available Not available Not available Not available
BIG Points Up to 10 BIG Points for every RM1 spent Up to 10 BIG Points for every RM1 spent Up to 12 BIG Points for every RM1 spent Up to 12 BIG Points for every RM1 spent
Available for a fee Available for a fee ComplimentaryComplimentary Not availableNot available
  1. Pre-selected vegetarian or non-vegetarian hot meal
  2. Baggage Delay & 1-hour On-time Guarantee Protection by Tune Protect (except DJ flights)
  3. Up to 3 hours per access. Only available for international flights departing Kuala Lumpur. Not available for flights to Bangladesh.
  4. Not available on flights to/from New Zealand, Saudi Arabia, Bali and Malé
  5. Dedicated immigration counter. Available in klia2, Kota Kinabalu International Airport and Kuching Internation Airport.
  6. Flight date and time change up to 2 hours prior to departure and is subject to fare difference only