More convenience when you land! We are now offering Xpress Track*, which is a dedicated Immigration counter especially for our Premium Flatbed & Premium Flex guests. This service is available from 15th June 2015.
This dedicated counter would allow clearance at the Immigration.
Just follow these steps:
- Retain your boarding pass when you depart or arrive
- Proceed to the Immigration counter (counter numbers are shown below)
- Present your boarding pass and relevant documents at the counter
- Get your documents checked and you’re good to go!
Xpress Track counter numbers
| Airport |
Xpress Track Counter at Arrival Hall |
Xpress Track Counter at Departure Hall |
Eligible for |
| klia2 (KUL) |
NA |
International Flight: Counter 32 |
Premium Flex and Premium Flatbed Guests |
| Kuching (KCH) |
International Flight: Counter 12
Domestic Flight: Counter 9 |
International Flight: Counter 10
Domestic Flight: Counter 5 |
Premium Flex Guests |
Kota Kinabalu (BKI)
|
International Flight: Counter 10
Domestic Flight: Counter 1
|
International Flight: Counter 2
Domestic Flight: Counter 8
|
Premium Flex Guests |
*Xpress Track refers to the name of the service and it does not imply faster security check process.