Airport Transfer Service


Do you need a safe and comfortable transportation once you arrived at the airport?

Blue Bird is the right answer!

AirAsia Indonesia has collaborated with Golden Bird of Blue Bird Group to launch an integrated service of land and air, Airport Transfer to City specially for AirAsia guests who fly from various destinations to Jakarta, Medan, Bandung, Surabaya and Bali.

What is Airport Transfer to City? 

Experience the best ground transportation service from Jakarta’s Soekarno-Hatta International Airport, Medan’s Kuala Namu International Airport, Bandung’s Husein Sastranegara International Airport, Surabaya’s Juanda International Airport and Bali’s Ngurah Rai International Airport to various areas in the respective cities. With this service, you do not need to queue for taxi to your destination.

Where is the destination of Airport Transfer to City?

Airport Transfer to City will drive you to your destinations in the arrival city and its surrounding areas. The destinations are divided into several service zones with its service fee listed below:

From Jakarta – Soekarno Hatta International Airport

Service Zones Zone Destinations Fee per car*
Zone 1 Menteng, Kemayoran, Kelapa Gading, Cempaka Putih, Grogol, Kebon Jeruk, Senayan, Kebayoran, Blok M, Pasar Minggu, Tebet, Karawaci, BSD Rp. 250.000
Zone 2 Cawang, Rawamangun, Klender, Cijantung, Tanjung Priok, Sunter, Pondok Labu, Cibubur, Bintaro, Depok Rp. 360.000
Zone 3 Bogor, Sawangan, Cibinongm Cikarang, Cibitung, Tambun, Bekasi Timur Rp. 600.000

From Medan – Kuala Namu International Airport

Service Zones Zone Destinations Fee per car*
Zone 1 Lubuk Pakam, Batang Kuis, Tanjung Morawa, Tembung Rp. 150.000
Zone 2 Medan Kota, Medan Amplas, Medan Barat, Medan Area, Medan Baru, Medan Denai, Medan Petisah, Medan Selayang, Medan Johor, Medan Sunggal, Medan Maimun, Medan Helvetia, Medan Perjuangan, Medan Polonia, Medan Timur, Medan Tuntungan, Deli Tua Rp. 250.000
Zone 3 Medan Deli, Medan Labuhan, Medan Marelan, Belawan/Binjai, Sunggal Deli Serdang, Pancur Batu, Perbaungan, Galang, Dolok Masihul, Bangun Purba, Hamparan Perak, Kutalimbaru, Namorambe, Percut Bagan Rp. 290.000

From Bandung – Husein Sastranegara International Airport

Service Zones Zone Destinations Fee per car*
Zone 1 Stasiun KA, IPTN, Bandung Supermall, Buah Batu, Cikutra, ITC Kebon Kalapa, Ledeng, Terminal Leuwi Panjang Rp. 160.000
Zone 2 Bale Endah, Cimahi, Cigondewah, Dayeuh Kolot, Gede Bage, Kopo, Margahayu Raya, Nanjung, Sersan Bajuri, Ujung Berung, Batu Jajar, Cileunyi, Jatinangor, Margahayu Sulaeman, Padalarang Rp. 230.000

From Surabaya – Juanda International Airport

Service Zones Zone Destinations Fee per car*
Zone 1 Brebek Industri, Pondok Chandra, Bungurasih, Aloha, Delta Sari, Gedangan, Sedati, Waru, Taman, Sepanjang, Seruni, Buduran Rp. 110.000
Zone 2 Dalam kota Surabaya Rp. 205.000

From Denpasar, Bali – Ngurah Rai International Airport

Service Zones Zone Destinations Fee per car*
Zone 1 Tuban, Kuta Rp. 140.000
Zone 2 Jimbaran, Nusa  Dua, Legian, Seminyak, Denpasar Kota, Sanur Rp. 180.000
Zone 3 Pecatu, Peti Tenget, Canggu, Denpasar Utara Rp. 250.000

*maximum 4 people in 1 car

For more information about Airport Transfer service zone, you may visit here

How to get Airport Transfer to City?
You may book this  additional service when you purchase a book our flights to Jakarta, Medan, Bandung, Surabaya and Bali through our website, AirAsia Sales Office and our Call Center.

If you have already booked a flight, you can still book this additional service through Manage My Booking 24 hours before your scheduled departure time.

After you have arrived, please present yourtravel itinerary with proof of purchase of Airport Transfer to City and your ID to Blue Bird Group Counter in your airport of arrival. After verification by Blue Bird,your vehicle will be  ready to drive you to your destination.

Below is the terms and conditions of this service:

Airport Transfer Service Terms and Conditions

1. Booking must be made at least 24 hours prior your scheduled departure time
2. Changes are permitted forty-eight (48) hours prior to your scheduled departure time to destination (Jakarta, Medan, Bandung, Surabaya, Bali) and cannot be booked separately from your flight.
3. Maximum of 4 persons allowed per vehicle
4. Once confirmed, the booking cannot be cancelled and payments made are not refundable.
5. Show your booking confirmation stated on the travel itinerary/ electronic ticket at Blue Bird Group Counter in each airport.
6. Guests must be at Blue Bird counter less than two hours after their arrival time. We are not liable for any unavailability of vehicles due to late show, except in the event where flights are delayed or rescheduled by AirAsia.
7. Guests will be dropped off at one location one specific location within the booking zone. Multiple stops are not permitted.
8. Guests must pay the fare difference if the destination is outside of the predetermined zone.
9. The Airport Transfer fares are including driver fee , gasoline and toll fees.
10. The Airport Transfer fares exclude  parking fee  at Guest’s destination.
11. In the event of the car which is used to deliver the Guest is broken down/damaged, we will immediately replace it with an available car and we will not charge for such replacement.
12. In the event of force majeure  (floods, earthquake, natural disaster, war, strikes, epidemic, sabotage, fire, Government Policy) occurrence, the driver will perform all the necessary actions and drop off the Guest at the most secure location to avoid such force majeure.
13. In the event of the price of this airport transport exceeding the price of zone 3, the prevailing price is the normal price of the outer zone of the city.
14. In case the type of the car which has been booked by the Guest cannot be served due to unavailability, we will serve the Guest with another type of car (Upgrade).