Sales Office

+ Bangladesh

+ Brunei

+ China

+ India

City Address
Bangalore
  • Airport Sales Counter No-16,
    Bengaluru International Airport,
    Devanhalli, Bengaluru 560300
Kochi
  • Cochin International Airport, International Terminal
    P.O. 683 111, Kerala State, India

For more information:

Email : india_salessupport@airasia.com
Operational Hours : 09.00am to 06.00pm Monday – Friday (excluding public holidays)

 

+ Indonesia

City Address
Bali
  • Ngurah Rai International Airport - Departure Hall Domestic Terminal,
    Jl. Raya Denpasar 80361, Bali, Indonesia.

Banda Aceh
  • Sultan Iskandar Muda International Airport,
    Jl Banda Aceh Blang Bintang, Kode Pos 23372,
    Nangroe Aceh Daroesalam.

Bandung
  • Pasundan Room No. 17, Husein Sastranegara International Airport,
    Jalan Pajajaran No 156,
    Bandung, Jawa Barat.

Jakarta
  • Soekarno Hatta International Airport – Terminal 2 E Departure Hall Customer Service Center
  • Soekarno Hatta International Airport - Terminal 3 International Customer Service Center
  • Komplek Rukan Darmawangsa Jl. Darmawangsa VI No. 43, Jakarta Selatan 12160
    Operational Hour : 08:00am - 08:00pm (Daily)
  • Sarinah Plaza Jl. M.H Thamrim No. 11 LG Jakarta Pusat
    Operational Hour : 09:00am - 09:00pm (Daily)
  • Jl. Marsekal, Suryadharma (M1) No. 1
    Kelurahan Selapajang Jaya, Kecamatan Neglasari, Kota Tangerang
    Propinsi Banten 15127
    Operational Hour : 09.00am - 6.00pm (Monday-Friday)
    Saturday, Sunday, Public Holiday Closed

Lombok
  • JLobby Departure Area,
    Lombok International Airport ( LOP ) Praya,
    Lombok, Nusa Tenggara Barat.

Makassar
  • Departure hall Sultan Hasanudin International Airport,
    Jalan Raya Airport No.1, Makassar, Sulawesi Selatan

Medan
  • Kualanamu International Airport, Customer Service Lounge Arrival Terminal,
    Deli Serdang, Sumatera Utara
  • Garuda Plaza Hotel Lobby Level, Jl. Sisingamanga Raja No.18
    Medan, Sumatera Utara 20213, Indonesia
    Operational Hour : 08:00am - 08:00pm (Daily)

Padang
  • Minangkabau International Airport,
    Jl. Mr. Sutan M Rasyid, Padang Pariaman, Sumatera Barat 25585

Palembang
  • Sultan Mahmud Badaruddin II International Airport , Airlines Office 2nd Floor
    Departure Hall Terminal, Sukarame Palembang 30155.

Pekanbaru
  • Sultan Syarif Kasim II International Airport - Customer Service Center,
    Simpang Tiga – Pekanbaru 28284

Pontianak
  • Supadio International Airport - Customer Service Office
    Jalan Arteri Supadio KM 17, Kubu Raya, Kalimantan Barat 78381

Semarang
  • Achmad Yani International Airport,
    Jl. Puad A. Yani Semarang, Jawa Tengah 50145

Solo
  • Adisumarmo International Airport,
    Surakarta 57108.

Surabaya
  • Juanda International Airport Terminal 2
    Jalan Ir H Juanda, Surabaya, Jawa Timur 61253
  • Plaza East UG floor unit 48 Tunjungan Plaza 1
    ( In front of entry point TP1 )
    Operational Hours : 09:00am - 10:00pm (Daily)

Yogyakarta
  • Adisutjipto International Airport Terminal B Departure
    Jl. Raya Solo KM 9
    Yogyakarta, Jawa Tengah 55282
  • Hotel Inna Garuda North Wing 6
    JL Malioboro No. 60 Yogyakarta 55213
    Operational Hour : 08:00am - 08:00pm (Daily)

+ Macao, China

+ Malaysia

+ Nepal

+ Philippines

City Address
Bohol
  • G/F Talibon Commercial Center, Talibon, Bohol
  • 2nd Floor Airport Terminal Building, Airport Road Tagbilaran City
    Mon-Sat 0800H-1700H / Sun 0800H-1500H
Manila
  • G/F Colonnade Residences Condominium,132 C. Palanca,
    Jr St Legaspi Village, Makati City
    M-F: 0900H-1800H / SAT: 0900H-1600H
  • 5th floor SM Megamall B Edsa cor. J. Vargas Ave., Mandaluyong City
    Daily 1000H - 2000H
  • Air Asia Sales Office (In-front of NAIA Terminal 4, Concessionaires Area, Domestic Road, Pasay City 
    Daily 0400H - 2300H
  • Old Terminal, Domestic Rd. Brgy. 191, Pasay, Metro Manila
  • 576 San Andres St. Malate, Manila
  • Unit 106, SM City North Edsa The Block, SM City Complex North Edsa, PAE-ASA 1, Quezon City
Cebu
  • L3, Service Lane , Elizabeth Mall, N.Bacalso Avenue Corner Leon Kilat Street , 6000 Cebu City
  • Airasia Ticketing Office, Pre-Domestic Departure Area, Mactan Cebu Int’L Airport
    Daily 0500H - 2100H
Davao
  • Ground Floor, Passenger Terminal Bldg., Davao Int’l Airport, Sasa, Davao City
    Daily 0500H - 1900H
  • 2/F Victoria Plaza, JP Laurel Ave., Brgy. 20-B, Davao City
    Daily 1000H - 1900H
Iloilo
  • Iloilo International Airport, Cabatuan, Iloilo
    Daily 0500H - 2000H
Kalibo
  • Sitio Manggayad, Brgy. Manocmanoc, Boracay Island, Malay, Aklan, 5608
    Daily 0800H - 1800H
Puerto Princesa
  • Airport Compound BGYM San Miguel, Puerto Princesa City 5300
    Daily 0800H - 1700H
Tacloban
  • Stall no 13 DZR Airport San Jose, Tacloban City

+ Singapore

City Address
Singapore Row 4, Departure Level 2, Singapore Changi Airport Terminal 4

+ Sri Lanka

+ Vietnam

+ Thailand