Self check-in and arrive at the airport earlier throughout Chinese New Year period

SEPANG, 1 FEBRUARY 2016

  • Arrive at airport 3 hours earlier prior to scheduled time of departure
  • Use web, mobile or kiosk services to check-in your flight for a smoother journey
  • Utilize UBER promo code for a smooth journey to klia2, Penang International Airport and Senai International Airport (Johor Bahru)

AirAsia and AirAsia X would like to encourage all guests travelling during the Chinese New Year festive period to arrive at the airport earlier to avoid congestion due to the expected surge of travellers during the long weekend break. 

It is advisable for guests to arrive at the airport at least 3 hours prior to scheduled time of departure for AirAsia flights and at least 4 hours earlier for AirAsia X flights. 

Guests are also strongly encouraged to conduct self-check-in via web, mobile or kiosk services for a smoother journey at the airport. Web, mobile and kiosk check-in services are available 14 days and up to 1 hour prior to departure for all AirAsia flights and up to 4 hours prior to departure for all AirAsia X flights.

In a special collaboration between AirAsia and UBER, all AirAsia guests commuting to klia2, Penang International Airport and Senai International Airport (Johor Bahru) can enjoy savings of RM15 off their total UBER fares when they key in the unique promo code for each city. This promotion is ongoing from now until 16 February 2016 and is applicable for first time UBER riders only. 

AirAsia - UBER Promo codes 

AIRPORT PROMO CODE 
Kuala Lumpur International Airport (klia2)  AACNYKLIA 
Senai International Airport (Johor Bahru)  AACNYJB 
Penang International Airport 
AACNYPG 

The airline would also like to remind its guests that baggage drop counters close 1 hour before scheduled time of departure for all AirAsia and AirAsia X flights. As congestion is expected at the security scanning, baggage clearance and immigration checkpoints during the long weekend, it is advisable to complete baggage drop and proceed to the boarding gate as early as possible. 

Guests with group booking, reduced mobility or with special needs are only allowed to check-in at the counter and should allocate more time to clear all travelling formalities. 

Each guest is only allowed ONE piece of cabin baggage AND 1 laptop bag OR 1 handbag onboard. The main cabin baggage must weigh not more than 7kg and must be within the 36cm (h) x 23cm (w) x 56cm (l) dimensions. All guests are encouraged to pre-book sufficient baggage weight for more savings. Log on to ‘Manage My Booking’ to add more baggage weight allocation at airasia.com up to 4 hours before the scheduled time of departure.

It is also recommended for guests to pre-book their meals online to avoid any disappointment and ensure their preferred meals are available during their flights. Pre-booked meals are available up to 24 hours before scheduled departure time via airasia.com at the ‘Manage My Booking’ feature as well.

AirAsia and AirAsia X would like to wish all guests who are celebrating a Happy Chinese New Year and a restful holiday to all other guests travelling throughout the long weekend.  

Keep updated with AirAsia’s latest promotions and activities via Twitter (twitter.com/AirAsia) and Facebook (facebook.com/AirAsia).