Self check-in and Manage My Booking will be unavailable for 27 hours; flight booking for 7
SEPANG, 19 JUNE 2016
AirAsia will be carrying out scheduled maintenance on its online
systems from 0001hrs (GMT+8) on 21 June 2016 to 0300hrs (GMT+8) on 22 June 2016.
During this time, guests will not be able to check-in online or access Manage My Booking functions
on airasia.com or the AirAsia mobile app. Airport kiosks will also be offline.
Additionally, guests will not be able to make flight bookings from 2000hrs (GMT+8) on 21 June 2016 to
0300hrs (GMT+8) on 22 June 2016.
All AirAsia and AirAsia X flights will operate as scheduled throughout the online systems maintenance
Guests travelling during the maintenance period are advised to check-in online, purchase add-ons and
print their boarding passes earlier.
Those who wish to check-in and drop off their baggage at the airport counter are encouraged to arrive at
the airport at least 4 hours before their scheduled departure time due to longer queues expected.
Counter check-in fees will be waived during this period.
For any queries, guests can reach out to the airline groups using the following customer care channels:
1. Twitter @askairasia
2. Live Chat at http://www.airasia.com/my/en/live-chat.page
AirAsia would like to apologise for any inconvenience caused by the system downtime.