Terms and conditions

Terms and Conditions of Carriage

These are terms and conditions that apply to your trip with us.

• AirAsia Berhad (AK)
• Thai AirAsia Co. Ltd. (FD)
• PT. Indonesia AirAsia (QZ)
• Philippines AirAsia, Inc. (Z2)
• AirAsia (India) Limited (I5)
• AirAsia Japan Co., Ltd (DJ)
• AirAsia X Berhad (D7) excluding flights to or from the United States
• AirAsia X Berhad (D7) flights to or from the United States
• Thai AirAsia X Co., Ltd (XJ)
• PT. Indonesia AirAsia Extra (XT)

Terms of Use

Our Terms of Use contain the acceptable use policies and the disclaimers on our website.

Privacy Policy

The Privacy Policy explains how we protect your personal information.

AirAsia’s Promotion Terms and Conditions

AirAsia’s Promotion Terms and Conditions that apply when we run flight promotions.

AirAsia Social Media Community Guidelines

Social Media Community Guidelines